The Subaru Family, by our definition, goes far beyond our family of products. It includes one of our greatest assets – our employees – as well as our Subaru family of owners, retailers, and business and community partners. We treat each other like family because we are family. Since the early days of the company, we have worked to create a culture where employees are encouraged to be themselves and are supported by everyone around them.

The Subaru Love Promise is our vision to show love and respect to all people at every interaction. We believe that our differences make us stronger. These experiences allow us to learn from each other, offer unique ideas, add value as team members, which ultimately, allows us to grow our business opportunity and personal lives.

As a Senior Business Analyst on the Subaru Information Security team, you will be part of a development team create an identity management solution with role-based access for our entire company. As the Senior Business Analyst, you will work with the design team and developers to create efficient and easy to use features for our business and end users. This role requires coordination between team members, including developers, other business analysts, designers, dev-ops engineers, and business partners to uncover and implement the best solution for Subaru of America.

Primary Responsibilities:

• Participate in product development including architecting/designing, developing solutions with designers and developers, reviewing peers' work, providing feedback to technical and business leadership, and providing leadership to both onsite and offsite teams
• Coordinate with business partners to define business and functional requirements and be the primary liaison between developers and the business teams
• Define and execute testing and UAT for new fixes or features and coordinate with QA specialists to complete testing for releases
• Manage project-related tasks between team members and support coordination of activities between team members and others as needed
• Participate in and support the SDLC process, including project planning, execution, communication, and post-project activities
• Maintain current knowledge of IT development methodology, design principles, and technical standards
• Lead and mentor team members in accordance with department coding standards, conventions, and practices
• Communicate with project manager on a frequent basis; identify tasks and issues that may have an impact on service level agreements or schedules
• Create project-related updates, documentation and presentations using tools such as Word, Excel, and PowerPoint

Skill Requirements:

• 5+ years as a business analyst for software development teams
• Information and technology proficient (must be able to learn new software quickly)
• Previous experience with identity management solutions preferred
• Understanding or experience in software development languages a plus
• Experience with ServiceNow a plus
• Familiar with testing feature enhancements or fixes
• Ability to synthesize reported issues or feature requests and assist team in prioritizing work
• Strong analysis and reporting skills (within Excel)
• Strong MS Office skills (Word, PowerPoint, Excel, Visio)
• Proficient in creating workflow diagrams or other supporting visuals

Additional Preferred Skills:

• Extremely organized and detail-oriented
• Understands the business issues and data challenges of the enterprise and industry
• Self-starter, able to work independently and take initiative to find solutions and streamline processes for the team
• Can-do attitude and desire to help teammates
• Seasoned in customer focus and relationship building
• Ability to work on multiple projects simultaneously and plan and prioritize work across projects
• High level of organizational, written, and oral communication skills with both technical and non-technical peers; capable of managing business and technical team expectations
• Strong analytical skills, excellent communication skills and the ability to communicate analytical findings to a non-technical audience in clear and concise language
• Ability to balance project development and support activities using a self-directed, disciplined approach with a commitment to excellence in quality, problem-solving, and communication
• Outstanding problem solving and decision-making abilities
• Expertise in business planning and management

Education / Experience Requirements:

• Bachelor's degree in Computer Science, Business, or a related field. 8 years of related experience.
• 5+ years as a business analyst, scrum master, or project/product manager for software development teams

Work Environment:

Hybrid Role - Remote work 2 days per week (After 90 Day Onboarding)