At HHAeXchange, we believe that healthcare should be simple, effective, and transparent.

Since 2008, HHAeXchange has been at the forefront of delivering better homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes.

Today, HHAeXchange is the premiere homecare management software for the Medicaid LTSS population. Our acquisition of Annkissam, a leading provider of enterprise software for self-direction services, allows us to deliver the most complete, end-to-end homecare management solution in the market.

We act as the single source of truth in connecting providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.

We are looking for a driven and intelligent individual to join our growing Product team. Opportunity awaits the right person eager to fuel HHAeXchange’s growth with a combination of focus on big picture strategy and seamless tactical execution of roadmaps and release plans through Agile Product Management & Development best practices.

In this pivotal role, you will be responsible for translating business requirements into clear product specifications, fostering collaboration between stakeholders, and ensuring the successful delivery of products. As the bridge between business and technology, you will play a critical role in driving the product roadmap, managing priorities, and delivering exceptional products that meet our customers' needs.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

• Maintain the product backlog, ensuring stories are not committed with insufficient details or reviewing with the business groups involved.
• Document workflows and detailed functional requirements for the engineering team. Provide guidance on expected acceptance criteria to QA teams.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Making good decisions and solving problems while under pressure.
• Attitude & Teamwork: Must be a team player willing both to steer the team towards success and to fully support the team when others are steering.
• Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Facilitate Agile development processes, including backlog grooming, sprint planning, and prioritization, to ensure efficient delivery of high-quality products.
• Be self-accountable for your product domain’s effectiveness in achieving broader strategic business objectives by formulating and executing product strategies, roadmaps, and release plans.
• Develop a deep understanding of your product’s target markets, features and functionality, limitations, opportunities, buyer/user personas, competitive advantages, threats, etc.
• Collaborate directly with 3rd party vendors and partners consuming and integrating with HHAeXchange products and services.

Other Job Duties

• Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

• Travel 10-25%, including overnight travel

Required Education, Experience, Certifications And Skills

• 3 years of experience in Product Management, preferably in health IT vendor space with experience in both strategic and tactical capacities.
• Ability to develop strong working relationships and assert influence across departments to manage stakeholder expectations and drive the overall success of the product.
• In-depth understanding of Agile Product Management and Development principles. Classroom Agile/Scrum training or certification a plus.
• Familiarity with SaaS business model and associated product health metrics along with configuration and self-service design concepts.
• Working experience with Jira, Confluence, Aha!, or similar Agile software development tools.
• Ability to build strong relationships with internal team members and external customers.
• Proven track record in facilitating software development through requirement elicitation & quality assurance.
• Expertise in user story writing and product backlog management using JIRA, Confluence, or equivalent tools.
• Experience in introducing and enriching governance practices around the SDLC
• Healthcare clinic setting operations experience highly preferred
• Experience in documenting clinical workflows for patients or providers