Modern Campus empowers 1,700+ higher education institutions to attract, engage, and retain learners for life with software solutions that enable a modern student experience.

The Modern Campus learner-to-earner lifecycle platform powers solutions for web content management, conversational text messaging, catalog and curriculum management, career pathways, student engagement and development, and non-traditional student management. The result: innovative institutions engage their modern learners for life, while providing modern administrators with the tools needed to streamline workflows and drive high efficiency.

What’s the role?

We are looking for a Business Analyst with system integrations focus who will support our consultants as they guide and assist clients with the planning, design, build, training & implementation of Continuing Education & Workforce Development (CEWD) Lifelong Learning products (Destiny One & Lumens).

• Serve as primary point of contact for scheduling, scope confirmation, documentation and delivering and/or receiving materials of integration projects from clients.
• Lead the scoping of enterprise-level implementation projects or customer change requests once sufficient product and implementation process knowledge has been acquired.
• Documenting client business rules applicable for system integrations, as well as defining scope, objectives, and formulating product, features and processes to satisfy Customer requirements.
• Researching third-party system integration APIs.
• Define project requirements by identifying project milestones, phases, and elements.
• Help lead Agile Development teams for enterprise level accounts, developing and prioritizing user stories in sprints, leading sprint planning sessions and reviews.
• Prepare and deliver customized product training to customer stakeholders, executing and leading train-the-trainer sessions.
• Maintaining an in-depth understanding of Destiny One and Lumens
• Triage issues and provide advanced customer support, identifying use cases or change requests where a consultant is required.
• Coordinate activities and work with cross-functional teams such as development, dev-ops, and sales.
• Play a role in reviewing, updating, and improving our internal documentation, client-facing materials, and project delivery methods.

What You Offer…

• University degree or College diploma in Business Administration, Computer Science and/or relevant work experience
• 3 - 5 years experience of working as a Business Analyst, ideally on enterprise software implementation and system integration projects for a SaaS product in a B2B environment.
• Experience working with any of the following third-party products as a subject matter expert or a technical integration consultant: Ellucian Banner, Ellucian Colleague, PeopleSoft Campus Solutions, Salesforce, Salesforce with EDA, Workday.
• Advanced technical abilities in working with APIs and the technologies used (I.e. XML, JSON).
• Knowledge or exposure to Agile (Scrum) methodologies and experience writing requirements and user stories.
• Strong analytical and problem-solving skills, with the ability to think critically and strategically.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
• Proven track record of successfully delivering complex projects on time and within budget