Shockwave Medical is revolutionizing the interventional treatment of advanced cardiovascular disease by developing technology that targets calcified plaque. Inspired by 30-years of safety and efficacy in kidney stone treatment, our Intravascular Lithotripsy family of catheters delivers localized lithotripsy at the site of cardiovascular calcium that enables gentle balloon dilatation of calcified, stenotic arteries.

IVL catheters use sonic pressure waves to preferentially impact hard tissue, disrupting calcium, while leaving soft tissue undisturbed. An integrated balloon catheter then dilates the calcified lesion at low-pressure, restoring blood flow.

The Senior Business Analyst role will work closely with the business users and stakeholders to gather and analyze data about existing processes and solutions. The role will work with the solutions team to develop and investigate potential solutions, including improvement to existing systems and processes.

This position will own the documentation of functional requirements, business processes and analysis of data. The role will also participate in the design of the technical solution and act as the bridge between IT and business.

Essential Job Functions

• Partner and consult with business and technology stakeholders to identify and define business requirements. Defines and writes functional requirements based on business needs.
• Collaborate with stakeholders and IT solutions team in the assessment/evaluation phases of third-party SaaS solutions, platforms and tools.
• Partner with the business and IT teams for implementation project efforts by capturing the problem definition, current state, desired future state definition, etc.
• Participate in ongoing reviews of business processes and developing optimization strategies.
• Develop and communicate training and documentation for end users and provide training as necessary.
• Troubleshoot and resolve issues identified by end users.
• Support documentation and maintenance of IT policies and procedures related to business applications.

Requirements

• Bachelor’s degree in Business Systems, Computer Science, Business Administration, or equivalent.
• 5 -7 years of experience in business analysis or a related field.
• Exposure to working in a product manufacturing setup is a desirable.
• Attention to detail and superior analytical and problem-solving skills to research solutions to issues as they arise.
• Exposure to working with enterprise applications (CRM, BI, Collaboration) in a business analyst role.
• Excellent verbal and written communication skills; strong interpersonal skills, ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
• Ability to gather and transfer requirements from collaborators into an action plan and deliver on that action plan leveraging internal systems as needed.
• Ability to provide documentation, guidance, and instruction to users.
• Ability to manage business partner expectations professionally.
• Ability to work independently, with general direction and guidance.
• Self-motivated, flexible, team player with multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
• Proficient in Word, Excel, PowerPoint, and Visio.
• Previous experience working in a SCRUM or Agile environment desirable.
• Ability to work in a fast-paced environment while managing multiple priorities
• Experience working in FDA regulated environments is a plus