Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Have you ever placed an order on Amazon and wondered how it got to you- or how it got to you so fast? Do you get excited thinking about the data and technology that power complex networks and would like to build data products enabling their growth?

Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!

We are looking for a Senior Business Analyst to join our team specializing in the development of data products (source of truth tables, reporting, visualizations, metrics) for internal stakeholder and customer consumption. We own the metrics for truckload and container fill-rate along with the metrics for the root causes driving their efficiency. We need you to design data sets, create pipelines, documentation and leverage your statistics knowledge to perform sensitivity analysis. The insights we produce drive change and value through the entire scale of Amazon's supply chain.

This position has the option to sit out of one of the following locations: Bellevue, Nashville, Atlanta, or Dallas.

Key job responsibilities

• Create insightful recommendations by applying your statistics, analytical and business skills to complex problems.
• Use insights to challenge, guide and illuminate our product strategy which directly influences what we build for customers.
• Interface with Operations, Product, Program and Finance stakeholders, gathering requirements and delivering end-to-end BI solutions
• Model data and metadata to support ad-hoc and pre-built reporting
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
• Translate ambiguous business problem statements into actionable analytical solutions, build metrics that quantify the impact of our work
• Analyze and solve problems at their root, stepping back to understand the broader context
• Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use
• Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWS services
• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets
• Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

Basic Qualifications

• 5+ years of tax, finance or a related analytical field experience
• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
• Bachelor's degree
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• MBA