Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health. Approximately 8,000 community and regional banks and credit unions count on us to help them achieve short- and long-term goals, advocate for positive change, co-create innovative solutions, and support open integrations with fintechs, who we see as changemakers – which is why we embrace opportunities to work with them. For more than 45 years, we’ve put financial institutions at the center of our modernization – to help them innovate faster, strategically differentiate, and compete successfully. We believe our ability to drive innovation will always be rooted in our willingness to act with people’s best interest at heart.

The Senior Technical Business Analyst will be joining one of our back-end services teams that is responsible for Jack Henry's Enterprise API Gateway and Jack Henry's Consumer and Enterprise Identity Provider services. This is a dynamic, agile software delivery team that provides an enterprise-level authentication integration platform and contributes to a mission-critical set of applications. The Senior Technical Business Analyst lives at the intersection of product and engineering, helping translate business requirements into technical specifications for our enterprise integration platforms.

You are infinitely curious and thrive in an environment where you are constantly learning and growing. You want to be somewhere that you are trusted and surrounded by great engineers who rely on your input into the products being developed. Although you work in a team you are self-motivated and able to work with independence. You care deeply about your work, your team, and the business.

This position will be filled to work Remotely within the U.S.

What you’ll be responsible for:

• Interacting with product teams and stakeholders to gather system requirements.
• Creating requirements and system documentation as well as contributing to engineering and end-user documentation.
• Interacting with engineering teams to accurately describe product requirements.
• Learning and staying up to date on trends and best practices in areas relevant to your team.
• Assisting in application, system, and user-acceptance tests.
• May perform other job duties as assigned.

What you’ll need to have:

• A minimum of 7 years of technical business analysis experience or software engineering experience.
• Experience interacting with REST APIs.
• Experience reading and interpreting API documentation.
• Strong Documentation Capabilities including workflow and sequence diagrams.
• Excellent communication skills (written and verbal).
• Ability to travel up to 10% to attend JH meetings, trainings, and/or professional conferences.

What would be nice for you to have:

• Experience in banking, government, or other high security or highly regulated systems.
• Experience with NodeJS. JavaScript, and/or TypeScript software teams.
• Business analysis or technical business analysis experience with larger-scale or complex project work.
• OAuth and Open ID Connect experience.
• Experience developing and integrating with Identity and Access Management platform.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.