Darigold is known for delivering fresh, high quality, value-added dairy products to consumers and customer-driven solutions to organizations all around the globe. We are the 5th largest dairy cooperative in the US and one of the largest privately held organizations headquartered in Seattle, Washington. Today we proudly represent around 430 family farms across the Northwest and produce over 9 billion pounds of milk every year.

The Sr Business System Analyst –serves as the senior subject matter expert for the Oracle Supply Chain modules (Inventory, Costing, Purchasing, Order Management, and Pricing) and Oracle warehouse management system and is responsible for providing solution development, operational and project support to empower business users and support future upgrades. The Sr Business Systems Analyst leverages deep business process knowledge and functional experience with Supply Chain modules and Oracle warehouse management to drive continuous improvement and process simplification. The Sr Business Systems Analyst partners with key stakeholders to understand business needs and formulate solutions using Oracle application features and industry best practices.

What You Will Do:

Solution Development

• Consult with business leaders and daily system users to identify and document functional needs, procedures, and opportunities for improvement.
• Working with the IT team, define possible solutions to business needs and guide IT and business leaders in choosing the best option and approach
• Create and update business process documents as they relate to Sales order processing, Pricing, Shipping, Inventory management, Costing, warehouse management, and SCM processes
• Create requirements, functional specifications, unit and integration test scenarios, and other relevant artifacts necessary for the implementation of IT solutions.

Operational Support

• Provide technical assistance in identifying, evaluating, and resolving day-to-day IT issues as they relate to SCM applications and warehouse management.
• Support core Supply Chain modules, warehouse management as well as custom processes
• Troubleshoot, analyze, and identify root issue causes using TOAD/SQL developer queries Support the business in the development and execution of canned and ad hoc reports
• Create or update end-user training documents and guides
• Provide hands-on training to end users on various aspects of applications
• Coordinate and guide offshore team for faster issue resolution
• Resolve product issues by opening, updating, and escalating service tickets with product vendors
• Provide production support using Service Now and procedures for tracking, user communication, and service level management

Product Support

• Create and maintain IT project plans
• Execute projects and enhancements using appropriate tools and methodologies
• Monitor and control project activities per the plan and communicate status to key stakeholders

What We Are Looking For

• Hands-on Oracle Cloud Inventory, Costing, SLA, Order Management, Pricing, and WMS implementation experience. Understand and apply implementation methodologies to build, document, and test the Oracle system.
• Coordinate with Product Manager and business partner to model, design, and build business solutions.
• 8 years of experience with implementation and support of Oracle Cloud Order Management, Pricing, Inventory, Costing, SLA, Cloud WMS / LogFire.
• Minimum 2 full Implementation cycles in Oracle ERP Supply chain modules, including Order Management, Pricing, Inventory, Costing, and Oracle Cloud WMS cloud/LogFire.
• An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family
• Good to have experience in EDI, Shipping, Transportation, 3PL, 4PL, and Logistics Management
• Work with the project team during configuration, testing, training, and implementation phases.
• Collect and translate the business requirements into detailed functional designs.

What You Will Bring:

Functional Knowledge & Skills

• Strong functional knowledge in core Oracle Supply Chain products (Order Management, Pricing, Inventory, Costing, SLA and Warehouse management) required
• Exposure to Financial modules in Oracle EBS/Cloud ERP preferred
• Knowledge of OUM (Oracle Unified Methodology) or equivalent and related deliverables
• Understanding of key operational metrics such as OEE and experience implementing IT solutions for those metrics Oracle Quality
• Oracle Process Manufacturing (Inventory, WIP,) Oracle Purchasing
• Oracle Planning Central/Advanced Supply Chain Planning (ASCP) Oracle Maintenance, Demand Planning
• Working knowledge of Oracle EBS

Technical Knowledge & Skills

• Advanced working knowledge of PL/SQL
• Familiarity with OBIEE and OAC

Business Knowledge & Skills

• Excellent written, verbal, and interpersonal skills
• Demonstrated ability to build strong relationships with key stakeholders and effectively communicate with stakeholders and vendors at all levels
• Demonstrated ability to work in a multi-project environment and support multiple internal customers
• Continuously learning with the ability to master new technologies, application modules, standards, and best practices

Education, Experience, And Certifications

• A Bachelor's degree in Computer Science or related field required
• 5+ years of experience in supporting and implementing Oracle Warehouse Management, Oracle EBS/Cloud ERP Supply Chain modules (Order Management, Pricing, Shipping, Inventory, Costing, SLA). Have performed at least 2 full life cycle implementations of Oracle EBS/cloud modules in recent releases. Experience in food and beverage industries, process manufacturing or a related field preferred.