KPA is a leading provider of Safety Management and Workforce Compliance software and services for a wide range of businesses. KPA solutions enable clients to identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA’s software platform, expert consulting services, and award-winning training helps organizations minimize risk so they can focus on what's important—their core business.

For over 30 years, KPA has helped 10,000+ clients achieve regulatory compliance, control risk, and protect assets. KPA offers a unique combination of safety management and compliance software, an award-winning training library, and on-site services provided by 125+ experienced EHS and F&I consultants. The suite of services, training, and software helps our clients increase productivity, control costs, and reduce financial and reputational risk.

You will report to the Revenue Operations Manager and work with the Client Success, Finance, Marketing, Product Management, and Sales teams. Our Analyst will serve as a strategic partner and the front-line SFDC contact for internal clients, and will be responsible for all weekly, monthly, and quarterly reporting; sales process support; and data integrity. This role is vital to improving effectiveness, efficiency and productivity across Client Success, Marketing and Sales organizations.

The ideal candidate must be able to reinforce sales best practice and process diplomatically and provide strategic recommendations for continuous improvement when changes are needed. The candidate must be detailed oriented and be able to balance competing priorities. This is a challenging, exciting role that will test your analytical and collaborative skills, strategic thinking capabilities, and resilience.

Responsibilities

• Develop, implement and track business KPIs for the Sales & Marketing and Client Success organization.
• Create new dashboards and enhance existing ones to increase impact, improve user experience and adoption, and provide visibility into the health of the organization.
• Report regularly on bookings and retention, KPI performance and own adhoc projects, acting as a business partner to senior management.
• Manage and drive processes KTBR (Keep the Business Running) activities such as converting leads, creating accounts, maintaining data hygiene.
• Coordinate database cleanup procedures and bridge communication between IT and business users.
• Guide and train the client success, sales and marketing team on the most effective and strategic use of Salesforce.com reporting.
• Make recommendations to Manager, Revenue Operations on data policies and data process changes.
• Work with Revenue Operations Manager on various projects for continuous improvement of our data.
• Undertake additional duties as assigned by the manager.

Knowledge, Experience, And Requirements

• 3+ years of data management and revenue operations experience.
• 2+ years of business intelligence, dashboarding, reporting, and data analysis experience, including experience with Einstein Analytics, DemandTools, Power BI, or comparable data visualization tools.
• Proficiency working with Salesforce.com (CPQ), MS Office suite including Outlook, Word, Excel and PowerPoint.
• Desire to make things perfect and creative problem solving to uncover and, proactively, look for bad data that needs to be fixed.
• Prior M&A experience a plus, but not required.

Success Criteria

• Demonstrated leadership skills, revenue operations strategy, and excellent understanding of reporting and forecasting best practices, territory management, and compensation management.

Location

• KPA is headquartered in Westminster, CO (just outside of Denver). We operate in a hybrid, remote-first work model where local employees can go into the office for in person collaboration, team meetings, or events. Our Senior Revenue Operations Business Analyst can sit 100% remote, only being expected to attend in-office events on an infrequent basis (quarterly or annually). Some examples include our annual Sales Kickoff Event or Quarterly Business Reviews.