The Subaru Family, by our definition, goes far beyond our family of products. It includes one of our greatest assets – our employees – as well as our Subaru family of owners, retailers, and business and community partners. We treat each other like family because we are family. Since the early days of the company, we have worked to create a culture where employees are encouraged to be themselves and are supported by everyone around them.

The Subaru Love Promise is our vision to show love and respect to all people at every interaction. We believe that our differences make us stronger. These experiences allow us to learn from each other, offer unique ideas, add value as team members, which ultimately, allows us to grow our business opportunity and personal lives.

The Sr. Business Analyst - Quality Assurance Analyst, Connected Vehicle, Information Technology is a dual role responsible for supporting Connect Vehicle IT department in Business Analysis and Quality Assurance activities. The position is part of a larger team focusing on gathering requirements, business care development, quality assurance testing, and IT user acceptance testing coordination in support of all Connected Vehicle IT projects. This role will have strong skills in work-plan development and progress tracking, who will prepare and present updates regularly to relevant management channels, ensuring that our goal of transparency and communication is achieved. The role will produce documentation and communicate functional features, characteristics, and requirements throughout the organization, ensuring that system specifications operate in alignment with business requirements. This position is part of a team that provides services supporting technologies in the US, Canada, and Japan with plans to expand into more international markets in the coming years. This position supports Subaru's objective to bring exceptional digital experiences to our customers.

Primary Responsibilities:

• Working under general supervision, executes in an assigned BA/QA area of responsibility both independently and as a part of a larger project team
• Collaborates with project stakeholders (IT & Connected Business) to develop effective business use cases to support Connected Vehicle projects
• Work with team members and business partners to define project scope, objectives, and timelines that align with organization, program and project goals
• Develops QA test cases, test plans, and regression test suites tied to defined requirements
• Ensures proper coverage and alignment of QA test plans with business requirements
• Collaborates with others as part of a larger IT team in coordinated team efforts
• Contributes to the organization with process improvement ideas and recommendations
• Promotes continuous improvement of BA/QA processes and supports the broader IT team in efforts to improve service quality in general
• Ensure that all aspects of projects are organized and in conformance with timeline and deliverables
• Develop and maintain project plans, tracking overall progress and achievement of milestones
• Report project risks, mitigations, and outcomes to appropriate management channels; escalating issues according to project work plan
• Deepen partnerships within our organization as well as with outside resources, including third-party vendors
• Analyze project progress and, when necessary, adapt scope or timeline to achieve optimal results
• Organize, attend, and participate in stakeholder meetings
• Document and follow-up on actions and decisions from meetings
• Develops comprehensive understanding of business processes and build strong working rapport with business users.
• Prepare meeting presentation materials
• Coordinate project and change estimations
• Chair and facilitate meetings where appropriate and distribute minutes to all invitees
• Ensures projects adhere to the project management frameworks and all documentation is maintained
• Ensure that standard change management procedures are followed
• Participate in Business Requirements validation, compilation and documentation
• Participate in vehicle technology validation testing

Required Skills & Abilities:

• 8 to 10 years of relevant professional experience OR proven Senior BA and/or QA experience and growth
• 4-year bachelor's degree in information systems, Computer Science, or a closely related field of study or equivalent work experience
• Ability to work effectively both independently and as part of a team.
• Strong proficiency in comprehensive quality assurance testing
• Proactive self-starter who performs initiatives that provide solutions for business requirements.
• Work experience with increasing responsibility and demonstrable leadership success.
• Excellent communicator with strong business analysis and reporting skills.
• Time management and ability to drive multiple projects simultaneously.
• Excellent organizational, written, oral communication, and presentation skills.
• Strong proficiency in Office 365 tools, e.g., Word, Excel, Outlook, Teams and PowerPoint
• Strong proficiency in Jira and Confluence
• Familiar with all aspects of SDLC (Agile and waterfall software development methodology experience)
• Knowledge and understanding of one or more test automation platforms

Additional Preferred Skills:

• Automotive industry experience
• Experience in working with offshore teams
• Experience with JIRA and Confluence
• Experience with Service Now
• Agile software development methodology experience

Education/Experience Requirements: BA/BS

Work Environment

• Hybrid Role: Remote work 2 days per week (After 90 Days Onboarding)
• Required Travel: 10% - 20%