Everything we do is connected to helping people get the medicine they need to feel better and live well. It’s meaningful work and we’ve been doing it for over 24 years.

In the pharmacy benefit management (PBM)industry, we’re different. We’re owned by 18 not-for-profit Blue Cross and Blue Shield health plans. This allows us to control costs and empower our employees to put members first. It’s a successful combination. We have the lowest pharmacy trend in the industry and serve 28+ million members throughout the US.

The Business Analyst (BA) Senior will execute on medium projects as a liaison among business operations, technology groups, clients, business partners, vendors, and project/program team to understand, analyze, and facilitate business needs, requirements, and impacts of business changes as a result of strategic initiatives, operational changes, compliance requirements, client needs, and technology or operational improvements. Additionally, this role will participate with leadership and/or the Center of Excellence to define and implement the best practice activities for Business Analysis.

Responsibilities

• Execute independently on medium sized projects or as part of a team of BAs on large sized or complex projects working closely with internal and external stakeholders to ensure superior customer and client experience
• Define and validate business needs with project team
• Participate in stakeholder analysis and identify subject matter experts needed for work effort
• Assess capability gaps, determine solution options and approach, and define solution scope
• Plan overall business analysis approach and activities for projects including user acceptance testing
• Prepare for, conduct, and document elicitation sessions
• Manage requirements traceability to solution scope, objectives, system requirements, and testing
• Adherence to business analysis discipline and standards in accordance with the Prime Project Lifecycle methodology
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in business, IT, or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
• 5 years of related work experience in business analysis
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Advanced understanding of business analysis concepts and methodologies
• Demonstrated drive to deliver result
• Demonstrated verbal, written communication, facilitation skills, conflict management, consensus building, problem solving, analytical skills, and creative thinking skills
• Ability to organize and prioritize multiple tasks with high degree of attention to detail
• Self-directed and strong personal initiative and accountability
• Team player, comfortable with fast paced, changing environment and ambiguity
• Experience in leading and motivating diverse project teams to achieve stated results
• Ability to independently deliver against all job accountabilities
• Desire to educate and advance the BA practice across the organization

Preferred Qualifications

• Advanced knowledge of the Business Analysis Body of Knowledge (BABOK)
• Experience in client relationship management
• Completion of a Business Analysis certification
• Demonstrated experience in business analysis on large complex projects or varying project types
• Deep knowledge of business analysis tasks, activities, techniques, and requirements process
• Knowledge of pharmacy drug discount cards
• Expert in basic office productivity software and tools (MS Word, Excel, Visio, etc.)
• Experience in Pharmacy Benefit Management (PBM) or healthcare industry

Minimum Physical Job Requirements

• Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime’s core business hours of 9:00 a.m. to 3:00 p.m.
• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Could report to Business Analyst Lead, Manager, Director, Sr Director, or AVP in various departments