Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating exceptional outcomes for its clients and the millions of people who count on them.

Through a dedicated global team of approximately 60,000 associates, process expertise, and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs.

Conduent adds momentum to its clients’ missions in many ways including delivering 43 percent of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day.

You’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work. In 2021, we won Best Places to Work, Best Global Culture and Best HR Team.

You have an opportunity to personally and professionally thrive, make a difference, and be part of a culture where individuality and participation is valued.

We need someone who:

• Must be able to work with the clients to create/gather requirements and document them according to standards
• Must adhere to (or if needed, define) the processes for requirement solicitation, documentation and hand off
• Should work closely with the IT development team to elucidate the requirements, enable constructive discussions / brainstorming sessions to implement the best in class solution.
• Should have basic understanding concepts like web services, relational databases etc.,
• Should be able to run queries and perform basic system analysis, RCA etc.,
• Should be able to create mapping documents for the various interfaces and include business rules, transformation and DB mapping
• Should work closely with the client and development team during the stages of development, and conduct demos at completion of milestone, track and close feedback from such demos
• Must have excellent written and spoken communication skills. Should be able to multitask between internal team and clients based on priority tasks
• Work Closely with Dev, architecture and Design teams to define the GUI view and platform requirements, which is the foundation of the product

Basic Qualifications for Consideration:

• Must have very good understanding of the healthcare payer space with a minimum experience of 10 years in the domain.
• Must have a prior experience in implementing/maintenance of commercial payer claims solution and/or Medicare/Medicaid system.
• Must have good experience with claims processing concepts, along with the provider, member enrolment and care management concepts.
• Must have good experience in Reference code/data sets required in Claims adjudication including not limited to CPT, CDT, HCPCS, and ICDs
• Must have prior experience or understanding in configuring benefits or programs in claims system across various sub-systems.

Preferred Qualifications for Consideration:

• Capability to think out-of-the-box to create new solutions as needed.
• Prior experience as a IT QA or Developer in a healthcare system would be helpful though not mandatory
• Ability to validate Test scenarios and test plans, test data.
• Should be able to Review requirements, documentation and create Requirements Traceability matrix (RTM)
• Should have excellent communication (written and spoken) skills to engage with different stake holders like QA/dev team, clients, end users of Clients and Business Units
• Ability to assess current functionality available in a product Vis a Vis market trends, regulatory requirements to be implemented in future version of the product.
• Ability to drive and share the requirements with Technical and Architects regarding product features to be implemented.

Optional Tools usage:

• MS Visio to define the different views like System, technical, functional, and role-based view.
• Awareness defect tracking and version control tools like Jira, TFM, DevOps Azure
• DB client to write data queries to validate data updated in the database table.