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Alterra Mountain Company
is hiring
Senior Business Analyst
About Our Company
Alterra Mountain Company is a family of 16 iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley Mountain Resort in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada and Aspenware, the ski industry leader in technology services and e-commerce. For more information, please visit www.alterramtnco.com.
Job Description & Responsibilities
At Alterra, our technology teams do things a bit differently. We don’t invent work – we build and deliver technical solutions to meet the needs of the enterprise. We love the work we do and who we do it for – our guests!
As the Senior Business Analyst on the technical product team, you will be responsible for the execution of technical deliverables that drive one of our most critical platforms – AMP, the eCommerce engine for Ikon.
This is a challenging and fast-paced position where responsibilities shift day-to-day, and often hour-by-hour. Don’t worry – you’ll get tons of guidance and plenty of support from talented, super-smart colleagues from all over Alterra along the way.
But we're not just invested in development; we're also invested in people. We know that our overall success is a combined effort, and we therefore strive to provide opportunities for our employees to learn, grow and thrive.
General Responsibilities & Job Duties
- Lead the execution of technical development across multiple projects concurrently
- Author user stories with clear and detailed functional/non-functional specifications with solid acceptance criteria
- Keep the product backlog full of actionable user stories and development deliverables
- Meet with stakeholders to “dig in” and define detailed business requirements
- Manage operational activities, such as guest notifications and feature launch plans
- Lead the AMP team through all the Agile SCRUM ceremonies
- Collaborate with your technical product manager to align on the strategic IT roadmap
- Build and maintain project/initiative documentation
Requirements
Required:
- 5+ years’ experience leading engineering teams through the entire software development lifecycle (SDLC)
- Strong experience with deconstructing complex business problems into detailed requirements and actionable user stories
- Ability to adapt easily to a variety of projects ranging from co-contributor to project lead
- Confidence working with engineering and QA teams to design and build enterprise-class platforms
- Previous experience managing multiple initiatives that span all lines of business and integrations with other IT platforms
- Working knowledge of API integration technologies
- Demonstrated experience acting as a mentor to team members and project leaders to educate and assist them with implementing Agile best practices
- Practical experience with Agile SCRUM methodology
- Motivated self-starter that can lead projects independently, with minimal direction
- Experience establishing practices, policies, and partnerships to promote efficiency capabilities for the organization
- Understanding of interdependencies between technology, operations, and business needs
- Bachelor’s degree in a technical field; or equivalent combination of education and experience
Preferred:
- Experience facilitating Agile SCRUM ceremonies (daily stand-ups, backlog grooming/refinement, sprint planning, and retrospectives)
- An understanding of eCommerce applications
- Familiarity with the Ski Industry / Resort operations
- Proficiency with Jira, Confluence, Slack, and Figma
What we offer
BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?
- Free Ikon Pass for all eligible employees, with additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents
- Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company Resorts
- Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks for eligible employees
- Commuter benefits (Denver employees only)
- Flexible/hybrid workplace policy empowering employees to work from home while encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood
