Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Starr has the global knowledge, vision and relationships to help your company succeed, anywhere you do business.

Starr Technical Risks is seeking a Senior Business Analyst who will be responsible for gathering, analyzing and documenting business requirements for operational projects and application development initiatives. Core accountabilities will include coordinating with the business teams, development teams and the carrier business/technology groups to ensure that the best operational and technical solutions are implemented. Participating in the full project lifecycle includes but is not limited to writing business requirement documentation, developing test scripts, testing, system implementation, creating user guides and production support.

Accountabilities:

• Analyze and document as is and to be system procedures, controls and workflows.
• Gather, analyze and document business requirements.
• Develop gap analysis documentation.
• Identify, monitor and document opportunities for system enhancements.
• Resolve reported problems, manage issues logs and track vendor deliverables against requirements.
• Conduct user acceptance testing and implementation tasks including the development of test scenarios, test execution, documenting testing results/validations, and train UAT participants as required.
• Create training material and conduct user training.
• Support data mapping, application interfaces and data integration analysis.
• Evaluate data quality issues and define/implement corrective action.
• Provide production support to the business teams.
• Operational reporting tasks based on managerial requests.

Requirements:

• Bachelor’s degree in Business or equivalent is preferred.
• 3-5 years of experience analyzing and solving insurance related business processing issues.
• Strong knowledge of insurance industry, products, and operating environments.
• Experience working with operations, underwriting and claims systems, applications, and software.
• Experience with requirements gathering and documentation.
• Advance Excel Skills (Pivot Tables, Macros, VBA) a plus Power Query a major plus
• Exposure to ETL and Data Warehouse methods and techniques.
• Hands-on experience working with groups to analyze, define and develop business requirements and workflow processes, including IT related requirements.
• Exceptional interpersonal skills, communication skills and strong writing ability.
• Effective presentation skills.
• Proficiency with MS Office Suite and advanced Excel skills or database tool.
• Experience with using reporting software such as PowerBi, Tableau, etc.
• Excellent analytical and problem-solving skills.
• Self-motivated and results oriented with the ability to independently analyze complex business processes.
• Must be able to handle multiple tasks and shifting priorities and be flexible and team oriented.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization