ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.

Our SemanticBits team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Business Analyst who will be a key driver to make this happen.

The products that comprise the program you will be working on are mission critical systems for the federal government. They are used every day by tens of thousands of healthcare providers across the country to ensure patients are receiving the highest quality of care possible. We build this software using modern technologies, DevOps practices, and cloud-based infrastructure. The work setting is highly dynamic, with numerous project teams (each with multiple Scrum teams) working towards a common vision to deliver an integrated solution.

You will play a pivotal role on a high performing Agile software development team, driving the communication between the development team and the client through the execution of the product backlog. You will build a holistic understanding of the system such that upstream inputs and downstream dependencies can be properly managed. You will work to refine the product backlog alongside the product owner and program manager. You will engage with individuals from many different disciplines across the team, including subject matter experts, business analysts, architects, and technical leads. You will develop and enforce team standards for documentation and ticketing to best communicate the requirements from stakeholders to team members.

Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.

Responsibilities

• Define acceptance criteria for all User Stories
• Troubleshoot problems as they arise by understanding the holistic system implementation
• Manage communication between primary stakeholders and the development team
• Develop use case scenarios based off of business requirements for Feature development work
• Maintain an up-to-date working knowledge base for business requirements
• Refine technical requirements from business requirements for use by systems engineers
• Effectively break down Features and Epics into User Stories
• Standardize the delivery of User Stories to team members for technical refinement
• Collaborate closely with a wide range of individuals on the Agile team
• Refine the vision of the program and products alongside the product owner
• Communicate daily and weekly progress to key stakeholders
• Perform an active role preparing plans for Program Increment Planning meetings as part of the Scaled Agile Framework (SAFe) process

Basic Qualifications

• Bachelor’s degree required (degree in Computer Science, Business, or Communications strongly preferred)
• 8+ years of relevant experience with at least 4+ years as a Business Analyst
• Candidate must be able to obtain and maintain a Public Trust clearance
• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
• Candidate must have lived in the US 3 full years out of the last 5 years

Professional Skills

• Experience on a software development team building modern software products
• Clear and concise written communication
• Flexible and willing to accept a change in priorities as necessary

Preferred Qualifications

• Master's degree in Computer Science, Business, or Communications is strongly preferred
• Experience with SQL
• Experience working with ETL pipelines or data-driven frameworks is strongly preferred
• Experience working in the healthcare industry
• Experience working on a project using the Scaled Agile Framework
• Federal Government contracting work experience
• Prior experience working remotely full-time

Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.