Karsun Solutions is a fast-growing, innovative, enterprise modernization firm. The Virginia Chamber of Commerce, Washington Business Journal, and Inc. all recognize Karsun Solutions among the fastest-growing companies in the Washington, D.C. region. Karsun teams deliver software development, cloud, and advanced analytics solutions to customers at government agencies including the Department of Homeland Security, Federal Aviation Administration, and General Services Administration. It is an established firm, with a DCAA Approved Accounting System, CMMI Level 5 – DEV appraisal, and AWS Government Competency as well as ISO 9001, ISO 20000 and ISO 27001 certifications.

We are seeking a highly experienced Senior Business Analyst to join our team. This role involves working closely with IT professionals to build large distributed systems and streamline user experiences. The Senior Business Analyst will act as the primary liaison between business clients and developers, translating business needs into technical solutions.

Non-technical activities:

• Define and document customer business functions and processes.
• Develop and coordinate flawless reporting and process designs in collaboration with Project Management.
• Consult with functional unit management to document business needs, operational procedures, and input/output requirements.
• Build strong relationships with clients, stakeholders, vendors, and team members throughout the client life cycle.

Technical Activities

• Applies activity and data modeling, transaction flow analysis, internal control and risk analysis, and modern business methods and performance measurement techniques.
• Perform gap analysis and offer multiple solutions for identified gaps.
• Lead business process re-engineering and improvement projects.
• Develop repeatable techniques and standardization to enhance contract effectiveness, client satisfaction, and cost efficiency.
• Lead various project methodologies and improvement efforts, providing leadership and guidance.
• Troubleshoot technical issues and serves as the technical liaison between front-line deficiencies and application support teams.

Primary Responsibilities

• Lead business analysis for key projects, ensuring alignment with both technical and business stakeholders.
• Serve as the primary point of contact for business clients and developers to ensure clear communication and requirements understanding.
• Support agile sprints by serving as Scrum Master and ensuring deliverables meet business expectations.
• Conduct business process improvements, gap analysis, and documentation to drive efficiency and effectiveness.
• Proactively identify areas for improvement and work with the team to implement process optimizations.

We are looking to add a Business Analyst (BA) to our team to further enhance our capabilities and sustain delivery excellence to our clients. As a BA, you will support a federal agency where the Karsun team is responsible for backend system development, operations and maintenance, data management, data transformation, data integration, IT Security Support, and data analytics. The successful candidate will be responsible for conducting requirement analysis, performing validations, preparing documentation, and delivering training to end users.

• Work closely with the product owners (POs) and sustainment manager as a member of a team consisting of developers, network engineers and other SMEs to:
• • Finalize requirements and maintain product backlog
• • Write clear user stories and acceptance criteria and gain consensus
• • Help team with testing (System, Functional and UAT)
• Contribute to release planniny activities to establish release notes and communications for the program.
• Collaborate with the product Team monthly to prioritize the team backlog, set work priorities, identify risk, collaborate with development team members to document progress
• Use JIRA and other tracking software to track user stories and synchronize with high-side JIRA via weekly exports to be integrated with development efforts in other enterprise programs
• Work closely with testing team and participate and coordinate various testing activities.
• Document SOPs and technical specifications.
• Create user and update user manuals
• Develop training presentations
• Perform the role of a lead Business Analyst/Scrum Master
• Negotiate deliverables by facilitating communication between business unit(s) and IT (developers and testers) from initial requirements to final implementation.
• Deliver client presentations, facilitate Joint Application Design sessions, and assist in the completion of required deliverables
• Translate high level business requirements into user stories and acceptance test criteria using Agile methodology.
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Required:

• Typically requires a Bachelor’s Degree in Information systems, business systems, management information systems, IT Management, or other IT degree and a 10-15 years of relevant experience (Engineering, math, and/or science degrees are acceptable substitute degrees)
• Significant capabilities in system development requirements gathering and analysis
• Strong problem solving and design skills
• Strong communication, writing and presentation skills
• Strong attention to detail
• Expereince working with key client stakeholders to define and document business processes including functional and technical system requirements
• Experience with application development methodologies such as Agile including writing user stories/epics and acceptance criteria using Jira or Rally
• Ability to manage multiple simultaneous work streams, including projects and program initiatives, and prioritize, manage, and execute effectively with compressed timelines and ambiguous tasking
• Ability to work independently, take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance
• The ability to successfully obtain and maintain a U.S. Suitability/Public Trust Background Clearance

Desired:

• SAFe 4.0 Agilest
• Certified Scrum Master (CSM)
• ICAgile Certified Professional
• Business Process Management Professional
• Certified Business Analysis Professional (CBAP)
• Perform the role of a project coordinator