At Liberty Mutual, we want to help you embrace today and confidently pursue tomorrow. That’s why our company culture supports and champions each employee—helping you turn your passion into a rewarding profession. From comprehensive health and benefits to professional development opportunities, you’ll have access to the resources you need to pursue a meaningful career in an environment focused on openness, inclusion, trust and respect.

As a Fortune 100 global leader in property and casualty insurance with more than 45,000 employees in 29 countries and economies around the world, our dedication to putting others first extends beyond our organization. We’re also committed to being a force for social and environmental good, and championing sustainability and Diversity & Inclusion initiatives around the world. Whether you’re helping our customers navigate an important claim or developing a new environmentally friendly product, you can feel good about the work you do at Liberty Mutual.

We’ve spent more than 100 years creating innovative insurance products, services, ideas and technologies to meet the world’s ever-changing needs—breaking away from old mindsets and thinking outside of traditional insurance roles. Why? Because we’re committed to transforming our industry in order to create peace of mind for our customers. We hope you’ll join us.

This position may have in-office requirements depending on candidate location.

Are you interested in being a part of best-in-class Procurement function? Are you passionate about operations and technology that enables our employee buying experience and value realization? If you answered yes to these questions, this is the opportunity for you.

Liberty Mutual is looking for a Sr. Business Analyst. This is a great opportunity to modernize our supplier buying channels. You will develop our supplier catalog strategy, transform end-user buying experience, reduce process inefficiency, and ensure appropriate policies and practices are systematically in place. Success will require understanding end-user buying needs, deep SAP/Ariba knowledge, management of key suppliers to deliver user friendly catalogs, delivering recommendations to improve process accuracy and efficiency, and identifying enabling/automating supporting technology.

Responsibilities

• Identifies end-user buying and procurement business processes to review.
• Performs complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners.
• Conducts analyses based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies.
• Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics.
• Often uses data visualization tools to further business insights.
• Builds the business case for making a change to current practices, programs or procedures.
• Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
• Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes or a portion of a larger initiative (e.g., major area within a function).
• Partners with SAP and Technology Squad to deliver a refreshed Ariba/Guided Buying experience.
• Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand end user experience.
• Develops presentations and shares findings as well as recommendations.
• Completes regular internal audits and Ariba administrative tasks.
• Provides guidance to less experienced staff.

Qualifications

• Displays strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills.
• Strong business operations knowledge to include understanding the function's value chain and market conditions.
• Solid ability to support change and impart value within an organization.
• Solid project management skills as part of implementing business process changes.
• Strong knowledge of available data sources, strengths and shortcomings.
• May also be relevant based on the particular needs of the position
• Advanced knowledge of Excel and solid knowledge of database software. Experience with SAP/Ariba strongly preferred.
• Solid knowledge of business intelligence tools preferred.
• Bachelor’s degree or equivalent experience in addition to 5+ years of relevant experience to include business analysis work.