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Alterra Mountain Company
is hiring
Senior Business Analyst
About Our Company
Alterra Mountain Company is a family of 16 iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley Mountain Resort in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada and Aspenware, the ski industry leader in technology services and e-commerce. For more information, please visit www.alterramtnco.com.
Job Description & Responsibilities
Alterra needs a highly motivated and organized Senior Business Analyst who wants to have a direct impact in the ski industry fostering solutions for our guests. Our resorts are the cornerstone to our guests experience and eCommerce is the key driver to that success!
Our engineering team needs a process driven approach to delivering key features for all our destination websites. You will be responsible for managing multiple fast-paced projects, with several stakeholder intake flows, all while keeping an eye on the end-to-end solution and the guest experience.
Our team needs an enthusiastic individual who enjoys collaborating with various levels of stakeholders and can bring different perspectives to each of our initiatives. We love the work we do and who we do it for – our guests! If you are looking for an exciting challenge in an ever-changing and growing industry, then you may be exactly what we are looking for!
General Responsibilities & Job Duties
- Proven thought leader, developing forward-thinking business processes that promote increased efficiency and productivity within the enterprise
- Must be a motivated self-starter that is able to lead projects independently, with minimal direction
- Act as a mentor to team members and project leaders to educate and assist them with implementing Agile best practices
- Concurrently manage multiple moderately complex projects
- Translate business goals into user stories, functional/technical specifications, and acceptance criteria
- Manage delivery plans and deliverables execution for engineering team resources
- Develop and maintain project/initiative documentation
- Act as a Subject Matter Expect in the analysis of business processes and functional requirements to support user story generation
- Review and validate story acceptance criteria; support the business owners during user acceptance testing
- Work with engineering and QA teams to support release deployment and post-deployment activity
- Facilitate and participate in key Scrum ceremonies (daily stand-ups, backlog grooming/refinement, sprint planning, and retrospectives)
- Partner with technical product management throughout roadmap planning to understand enterprise business priorities and impact
- Communicate and partner effectively between business units, technology & support teams, and external partners
- Maintains a high degree of integrity and accountability
Requirements
Required:
- Bachelor’s degree in a business or technical field
- 5+ years of work experience in a business analyst or product owner role supporting multiple concurrent business projects
- Strong understanding of eCommerce applications
- Working knowledge of large-scale development projects as well as handling day-to-day operational requests
- Hands-on experience working on projects involving multiple application components, and integrations with other platforms
- Solid working knowledge of API integration technologies
- Practical experience of software development lifecycle (SDLC) and Agile Scrum methodology
- Ability to breakdown complex business problems into detailed requirements for user stories
- High attention to detail; a sense of organization, delivery timelines, quality, and accuracy
- Proficiency with Jira, Confluence, Slack, and Figma
Preferred:
- Experience facilitating Agile SCRUM ceremonies
- Understanding of Ski Industry Resort operations
What we offer
BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?
- Free Ikon Pass for all eligible employees, with additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents
- Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company Resorts
- Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks for eligible employees
- Commuter benefits (Denver employees only)
- Flexible/hybrid workplace policy empowering employees to work from home while encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood
