Brown Brothers Harriman (BBH) is a privately-held financial institution that has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with expertise in Private Banking, Investment Management and Investor Services. Our 5,000 employees operate from 17 locations throughout North America, Europe and Asia.

As a Senior Business Analyst in our Service Delivery Change Management team, you will work as part of a project team to execute small/medium-sized projects or segments of large projects that address business goals and deliver business value. Under the direction of a Project Manager, you will participate in all phases of the project life cycle and be responsible for execution of project tasks in accordance with standards and best practices. You will gather, validate and document business requirements, as well as current and future state workflows. You will analyze data, research issues, and design solutions to meet business needs. In addition, you may organize and participate in user acceptance testing, training, and implementation of new and existing applications as defined in a project or product roll-out plan.

Your knowledge of financial services and SDLC, as well as strong organizational skills, will enable you to multi-task in a fast-paced environment driven to deliver on the strategic investments of the Firm. To be successful, you’ll need to be results-oriented and understand the impact of the project on the business. Your creativity and intellectual curiosity will enable you to work through obstacles and drive resolution of issues. You will need strong communication and negotiation skills to successfully liase between business managers and systems analysts and developers to understand and articulate business requirements, and assist in the design, development and implementation of technology enhancements.

If you are looking to push your career to the next level, introduce yourself by submitting your resume.

Key Responsibilities Include

• Work as part of a project team under the direction of a Project Manager. Participate in meetings with business users and sponsors, systems groups, vendors and clients.
• Document and/or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements.
• Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence.
• Design creative solutions that meet the goals and objectives of the project and align with product/ discipline strategy. Participate in design sessions, driving to creative, thoughtful, viable solutions.
• Track and organize open items; understand the time sensitivities of open issues and drive to resolution.
• Assist in the preparation of project status reporting and other project communications for internal and external stakeholders.

Education Level And/or Relevant Experience(s)

• BA/BS degree and/or equivalent work experience.
• 3+ years of industry or project experience.
• Takes ownership and follow through on tasks; results oriented
• Creative thinking, intellectual curiosity
• Problem-solving and sound judgment
• Analytical and problem solving skills
• Strong organizational and time management skills
• Ability to multi-task
• Strong attention to detail
• Excellent verbal and written communication skills with all audiences
• Knowledge of project management principles and methodologies

What We Offer

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
• A culture of inclusion that values each employee’s unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others