SFI effectively delivers the right Information Technology solutions and Business Support services using thoughtful analysis, strategic planning and precise execution. Our commitment to excellence in client services, product development and data management means that an attentive team of industry professionals will meet your needs in a straightforward, timely and cost effective manner. SFI is SBA 8(a) and WOSB socio-economic certified. We are also CMMI L3 appraised and ISO 9001 certified.

We are seeking a highly experienced Senior Business Analyst to join our team. This role involves working closely with IT professionals to build large distributed systems and streamline user experiences. The Senior Business Analyst will act as the primary liaison between business clients and developers, translating business needs into technical solutions.

Non-technical activities:

• Define and document customer business functions and processes.
• Develop and coordinate flawless reporting and process designs in collaboration with Project Management.
• Consult with functional unit management to document business needs, operational procedures, and input/output requirements.
• Build strong relationships with clients, stakeholders, vendors, and team members throughout the client life cycle.

Technical Activities

• Applies activity and data modeling, transaction flow analysis, internal control and risk analysis, and modern business methods and performance measurement techniques.
• Perform gap analysis and offer multiple solutions for identified gaps.
• Lead business process re-engineering and improvement projects.
• Develop repeatable techniques and standardization to enhance contract effectiveness, client satisfaction, and cost efficiency.
• Lead various project methodologies and improvement efforts, providing leadership and guidance.
• Troubleshoot technical issues and serves as the technical liaison between front-line deficiencies and application support teams.

Primary Responsibilities

• Lead business analysis for key projects, ensuring alignment with both technical and business stakeholders.
• Serve as the primary point of contact for business clients and developers to ensure clear communication and requirements understanding.
• Support agile sprints by serving as Scrum Master and ensuring deliverables meet business expectations.
• Conduct business process improvements, gap analysis, and documentation to drive efficiency and effectiveness.
• Proactively identify areas for improvement and work with the team to implement process optimizations.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, IT, or a related field or significant equivalent experience.
• Strong deductive reasoning skills to anticipate client needs.
• Experience with agile methodologies and serving as Scrum Master.
• Proficient in business process documentation and gap analysis.
• Ability to troubleshoot technical issues and provide business solutions.
• Experience working in a matrixed team environment.

Desired Skills & Qualifications

• Scrum Master Certification.
• Proficient in MS Office, Visio, and agile methodologies.
• Experience in process improvement and business process re-engineering.

Additional Information

• In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the United States.
• All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History.
• Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting.