Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list.

The Lineage Logistics B2B team seeks an experience business analyst to assist with a fast-growing supply chain footprint. Ideal candidate will have business analysis and project management experience. Our team has multiple interface points to other systems that will need to be managed as part of this role. Communication and coordination are the cornerstones of this position along with the proper technical acumen.

KEY DUTIES AND RESPONSIBILITES:

• Support the execution of Lineage projects by using company-adopted methodologies.
• Elicit, analyze and document functional and technical requirements or user stories.
• Perform configuration within a variety of software packages.
• Develop test plans for given software releases.
• Develop and execute unit, system, and integration test cases.
• Cultivate strong business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology. Both internally and with external customers.
• Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality.
• Develop, use existing, or research new tools that improve the delivery of solutions to customers.
• Provide guidance/feedback to more junior analysts within the same team/area.
• Develop work breakdown structures.
• Coordinate work regarding WMS/TMS/ERP interfaces with other systems supply chain systems.
• Estimate effort and duration for work.
• Create, maintain, and ensure quality of systems that support key customer business processes.
• Collaborate with the functional end users, vendors, and IT peers to support applications, system integrations, and capabilities as needed.
• Document and maintain support procedures and information as needed to maintain a positive support level.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES):

Education: Requires a bachelor’s degree in Computer Science or Information Systems or an equivalent degree with experience equating to a bachelor's degree in Computer Science or Information Systems with 6+ years of progressive experience in business environment or IT and/or advanced degree in Computer Science or Information Systems or an equivalent degree with 4+ years of progressive experience.

Experience:

• 5+ years of industry experience in Information Systems
• 5+ years of experience communicating and influencing effectively at all levels of the organization
• 5+ years of experience gathering requirements and mapping those requirements to solutions
• 5+ years of experience in warehouse management systems
• 5+ years of experience working with cloud infrastructure such as AWS or Azure
• 5+ years of experience working with B2B or EDI tools such as Boomi, Mulesoft or other EDI translators.

Computer Skills: Advanced general computer skills required. Must be proficient in Microsoft Excel, Word, and PowerPoint. Basic knowledge of JIRA, SQL, SmartSheet and Service Now is a plus. Required experience with integration technologies and solution design. Prefer experience with Boomi and or Mulesoft platforms.

Communication Skills: Ability to effectively communicate both written and verbally with customers, peers, and management required. Strong interpersonal and customer service skills required. Must be able to work cooperatively and effectively in a team environment.

Special Skills: Advanced troubleshooting skills. Ability to lead and mentor junior team members through requirements gathering, business process mapping, and system analysts. Experience leading large projects preferred.

Travel: Some travel may be required. Amount of travel will be determined by individual project requirements.