Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

The Buy with Prime Merchant Applications team is focused on constantly improving the experience of merchants using Buy with Prime to offer Prime benefits to their own customers. As a Sr. Business Analyst in this space, you will be responsible for driving insights and recommendations which inform the programs and products in this space.

Amazon’s commitment to solving hard problems and passing operational savings onto our customers is a core part of our flywheel. It is what makes us Earth’s most customer centric company. Are you interested in diving deep into data to understand business opportunities across multiple business lines and geographies? This role will partner with product managers, operations, and technical teams to provide the data and analyses needed to influence product roadmaps. Do you have a track record of using data to influence decision makers? Do you have effective problem solving skills and want to solve problems that will meet the growing worldwide need? Then the Buy with Prime Merchant Support team is the team for you.

As an Amazon Senior Business Analyst you will be working in one of the world's largest and most complex data warehouse environments. You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible roadmap decisions. You’ll make a huge impact, not just on the bottom line performance of the network, but on the overall customer experience, making history whilst having fun along the way! You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.

Above all, you should be passionate about bringing large datasets together to answer business questions and drive change. Being curious, detail oriented, and comfortable finding information and performing tasks that haven't been done before will be the norm.

Key job responsibilities

• Develop a deep understanding of Amazon’s Merchant Support operations.
• Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.
• Perform complex data research to identify new opportunities that improve efficiencies and customer experience in supporting business decision making
• Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes
• Ability to perform/own reoccurring and ad-hoc business intelligence projects
• Communicate complex insights to stakeholders, both verbally and in writing

Basic Qualifications

• 5+ years of tax, finance or a related analytical field experience
• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
• Bachelor's degree
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• MBA