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MERGE
is hiring
Senior Business Analyst
About Our Company
We are an award winning marketing services firm that merges storytelling and technology to bring health, wealth and happiness to the world. Here, the potential is limitless. People come to MERGE looking for a new way; for ideas and solutions that will make an impact. Our name reflects our belief that a collaborative approach across all disciplines leads to better results. With offices in Chicago, Boston, Atlanta, New York, Los Angeles, Kansas City, and Montreal we continuously seek and make new connections through creative and technology. We’re here for the strivers––those who are ambitious and want to emerge to the top.
Job Description & Responsibilities
As our Sr. Business Analyst, you will…
Be Accountable and Responsible
You will lead the requirements gathering process and work closely with a project's stakeholders to understand the business issues and challenges of our client's organization, and to recommend solutions that enable our clients to achieve their goals and our teams to meet their expectations. You will work closely with Strategy, Creative, Technology, User Experience, Quality Assurance, and Development teams to understand, analyze, and document requirements and deliver functional specifications for project delivery.
- Lead requirements gathering processes with clients and internal stakeholders to produce documentation for product delivery. Translate the "what" from the business requirements into the "how" in functional requirements. Create design specifications, user scenarios, process flow diagrams, and acceptance criteria.
- Support waterfall processes to ensure timely project delivery. Including partnering in feature backlog prioritization, user story and task creation.
- Connect the dots between our clients, Strategy, Creative & Technology, User Experience, Quality Assurance, and Development teams to ensure our business goals are being met.
Requirements
These Are The Qualifications We’re Looking For
- Knowledge of experience working with ESP and interactive email solution platforms preferred (e.g. Salesforce, CheetahMail, Movable Ink, Braze)
- Ability to explain technical issues or open questions to clients and 3rd party vendors, and communicate business objectives to technical teams
- Technically/digitally adept
- 3-5 years of experience working in an ad agency or consulting firm on digital marketing projects
- 3-5 ears experience in marketing or relevant business experience
- 3-5 years experience documenting requirements and product specifications for complex websites, intranets, and mobile applications
- 3+ years of experience using Waterfall Methodologies
- Ability to think critically, with strong analytical skills to recommend creative solutions to our clients’ business challenges.
- Self-motivated, quick and resourceful
- Extremely detailed oriented and organized with exceptional time management skills
- Excellent communication & ability to excel in a very collaborative work environment
- Client facing experience is a plus
- Working knowledge of Movable Ink's platform and capabilities is a plus
What we offer
Compensation: $80,000.00 - $100,000.00
Salary differential is based on seniority, merit, education, training, and experience. MERGE’s career ladders reflect department growth from Associate through Partner levels, with details of roles and responsibilities associated with each level. New hires are assigned a job level within a particular position based on these criteria and salary is set within the job level based on these criteria. Growth from one level to the next occurs when employees master their role and are promoted to the next level, generally during salary review cycles that are posted in the employee handbook.
And here’s how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
