Since 1905, American National Insurance Company, founded and headquartered Galveston, Texas, has successfully managed a broad portfolio of insurance and financial products and services, to deliver on our promise to be there for our clients and communities when they need us most.

Our legacy is built on our FIRST values: financial strength, integrity, respect, service and teamwork. More than a century later, we continue to deliver products, services and a work culture that provide a sense of security to our clients and employees.

American National’s future is bright, thanks to new partnerships and ventures in diverse growth products aimed to leverage our full potential and become a leading provider in life, annuity and property and casualty insurance and services.

In our own community, American National is committed to fostering a culture that welcomes diverse talents and perspectives and uses varied insights to make us better. We value the creativity and vitality that an inclusive workforce creates and strive to embrace what makes each of us unique.

American National is seeking a Senior Business Analyst to support our P&C Underwriting Division. The Senior Business Analyst position is right for you if you have previous Business Analyst experience and are ready to step into large-scale projects while mentoring other Business Analysts on the team. In this role, you will work independently while also enjoying the support of a highly collaborative, cross-functional team! Please note this is an in-office position in Albany, NY, or Springfield, MO.

What Will You Do?

• Elicits, identifies, and documents written business requirements and user acceptance testing criteria for department service requests and projects and collaborates with other business area BAs to assist in doing the same for product or large strategic initiatives.
• Validates requirements match the intention of the stakeholder’s needs, assesses that requirements demonstrate value, and communicates the advantages/disadvantages of alternate solutions when applicable.
• Utilize excellent written and verbal skills to communicate recommended solutions, weighing risks, benefits, and potential value.
• Investigates and uses data analytics to determine how solutions or processes are performing after deployment and recommends improvements to support change management or maximize efficiencies as applicable.
• Identifies alternatives and actions including replacing/retiring/enhancing a solution or adjusting the organization to allow for maximum solution performance and value recognition.
• Serves as a liaison between underwriting and other business areas (such as Computer Technology Services (CTS), product, actuarial, agencies, training, compliance, claims, billing, call center, client experience, etc.) and collaborates effectively.
• Mentors other Business Analysts, assisting in supporting consistent business analysis practices across all projects and lines of business.

Qualifications

• Bachelor’s degree in a relevant field preferred
• Scrum Certification, or Business Analyst designation desired
• Five or more years of industry or business analyst work experience
• Expert knowledge in business analysis and can train others effectively
• Proven ability to creatively approach situations with innovative thinking
• Must have excellent written and verbal communication skills with the ability to effectively communicate and collaborate with all levels and business areas in the organization
• Possesses effective conflict resolution skills
• Strong technical aptitude, proficient with Microsoft Office applications (Word, Excel, and PowerPoint). Experience with SharePoint, Azure DevOps, and Duck Creek is beneficial
• Must be highly organized, self-driven, results-oriented, visionary thinker with a clear focus on quality.