Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com.

We are looking for a collaborative Business Analyst to engage with Account Executives, Clients, and internal teams. The role involves leading discussions to gather business requirements from external clients and internal stakeholders.

Responsibilities

• Understanding business processes, gaps, and challenges and converting that knowledge into effective and efficient solutions. Your goal is to foster and share best practices with the team.
• Maintaining working relationships with client and internal business and technical contacts in support of ongoing operational effectiveness.
• Serving as an escalation point for issues requiring functional engagement.
• Mentoring and assisting other Business System Analysts in requirements management, coordination, and analysis. It provides support and guidance to ensure effective performance in these activities.
• Assessing completed tasks, extract key insights, and refine procedures based on project outcomes.

Requirements

• Have a deep understanding of the role and excellent skills in requirements documentation and diagraming. Additionally, they should show significant expertise as a business analyst in leave of absence management.
• Experience in Absence & Disability, HR Industry, Benefit Programs, and/or Health Insurance Technology Solutions
• Experience and proficiency in tools such as Excel, Word, Notepad++ or configuration integration platforms.
• Have a track record of delivering detailed requirements for projects of high complexity. Also, in leading business transformation or automation.
• Have completed a Bachelor's program in a technical discipline or have relevant work experience. Additionally, possessing IIBA CCBA and/or CBAP credentials is advantageous.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.