Alliant Insurance Services is among the largest and fastest-growing insurance brokerage and consulting firms in the United States. Fueled by entrepreneurialism and driven by results, Alliant operates on the belief that more is possible and expectations are meant to be exceeded. Our clients and partners have profound confidence in us to deliver in all market climates through the design and delivery of innovative solutions and services across a broad range of industry verticals.

Our people stand as the backbone of our organization. We proudly employ a team of diverse, driven, and exceptional people and invest heavily in their success, giving our brokerage and consulting teams the freedom and resources they need to help their clients grow their businesses to remarkable heights. The result is a dynamic team of professionals who consistently perform at the highest level, while caring and giving back to causes that impact their communities and the world at large.

Alliant is built on teamwork and collaboration, a philosophy that has guided our growth and evolution for almost 100 years. We rise together to meet challenges, think together to drive innovation, and thrive together in our business and in the diverse communities where we operate.

Responsible for providing day-to-day procedural guidance to current management and office software applications, as well as implementation support for new software applications. Oversees software utilization requirements, and the development, testing, and implementation of new features. Also, responsible for maintaining business systems data integrity. Acts as a mentor, and assists in the training of the less experienced staff.

Essential Duties And Responsibilities

• Under limited supervision, leads special projects that involve small teams across various departments.
• Assists management in brainstorming, providing recommendations, and potential solutions to global, complex business issues.
• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements.
• Identifies and researches system problems for root cause. Analyzes and provides sound business
• Solutions for complex issues.
• Work closely with customers, business managers and application programmers to define future system needs.
• Builds thorough test plans and conducts system tests to verify that the system and screens contain accurate information; identifies and resolves problems where appropriate.
• Reviews and analyzes user requests for business system enhancements. Determines the long and short term impact on workflow, reporting and programming requirements.
• Acts as resource to provide guidance to system users and/or application programmers.
• Trains, and acts as a mentor for, users in proper utilization of business systems, including providing written procedures.
• Acts as liaison between internal and external customers, system users and Information Technology staff.
• Works directly with application programmers to define the steps required to develop or modify computer programs.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.

EDUCATION / EXPERIENCE

• Bachelor’s degree or equivalent combination of education and experience
• Five (5) or more years related work experience in Information Technology, Accounting, or Auditing
• Insurance Industry Experience Preferred
• Appropriate licensing preferred

Skills

• Excellent verbal and written communication skills
• Transaction and account balance analysis skills
• Ability to create spreadsheets, file and operate general office equipment
• Ability to lead and work within a team to foster teamwork
• Proficient in Microsoft Office products