MultiPlan is committed to helping healthcare payors manage the cost of care, improve their competitiveness and inspire positive change. Leveraging sophisticated technology, data analytics, and a team rich with industry experience, the company interprets clients’ needs and customizes innovative solutions that combine its payment integrity, network-based and analytics-based services. MultiPlan is a trusted partner to over 700 healthcare payors in the commercial health, government and property and casualty markets, and saves these companies more than $22 billion annually.

Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine! Candidates must be located in Boston area or near Naperville, IL. This position is not open for visa sponsorship and C2C or C2H.

The Role!

We are looking for an empowered team member and leader, knowledgeable in the business, who deploys best practices to facilitate the elicitation, organization and documentation of business requirements, working with members of assigned MultiPlan business units. This key role will ensure that the project team develops solutions that meet the customer's real needs; minimizes requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables on projects that are complex and not always clearly defined. Specifically:

• Actively solicit, analyze and negotiate customer requirements in order to ensure that the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
• Manage multiple priorities, customer expectations and relationships with all stakeholders. Manage relationships with customers, project managers, and any/all levels of management.
• Meet and work with project business sponsors, software end-users, applications development staff, and others as necessary to perform assignments. Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements. Obtain signoff on business requirements.
• Solicit input from developers and other technical staff to determine level of effort required to complete tasks and from business community to define scope.
• Assist with project planning, including methods, processes, tasks, schedules.
• Work with applications development staff during the technical design, programming and unit-testing and implementation stages. Conduct walkthroughs as handoff from analysis to development in life cycle.
• Coordinate changes to functional specifications that occur during development and updates functional specifications as required.
• Support customer in training efforts for end users and staff members.
• Mentor junior staff members.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate commitment to the Company's core values.
• Please note due to the exposure of PHI sensitive data, this role is considered to be a High Risk Role.

What we are looking for?

• Must have 5 years’ experience as a Business Analyst. Experience in a Project Management Organization preferred!
• Track record of recognizing and applying project management, business analysis and system analysis best practices to projects.
• Strong experience creating business requirements/user stories and documentation in a software development environment.
• Experience working in Agile (and preferably SAFe Agile) environment.
• Must have a track record of working with developers to create technical requirements from user stories.
• Skills: business analysis, system analysis and project management.
• Excellent written and verbal communication skills.
• Healthcare industry and understanding all major workflows associated with healthcare claim processing is preferred!
• Expert level organization, interpersonal, prioritization, multi-tasking, planning skills.
• Minimum Bachelors degree, or 4 years of related experience.
• International Institute of Business Analysis (IIBA)/Certified Business Analysis Professional (CBAP) preferred!