We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

Transform technology into opportunity as a Business Process Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Business Process Analyst Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Business Process Analyst Advisor joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities.

You Will Be Trusted To Work Hand-in-hand With Our CMS Customer Collecting Business Requirements And System Documentation Supporting Business And IT Activities Supporting Marketplace Initiatives. This Position Is 100% Remote With Work Schedules Based On Eastern Standard Time (EST). In This Role, a Typical Day Will Include:

• Analyzing, documenting and communicating system and business processes
• Being an instrumental player of software implementation project teams throughout the life cycle of the software implementation processes
• Ensuring that user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality
• Facilitating and validating the development of system solutions to satisfy customer’s business needs
• Conducting software presentations and provide technical supports to existing and prospective customers
• Breaking down roadmaps into epics and decompose into user stories
• Working with the agile team and stakeholders to write user stories
• Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met
• Listing out risks and constraints in relation to identified requirement
• Interviewing and interfacing with value streams to obtain needed business requirements
• Working with stakeholders and the project team to prioritize the backlog
• Documenting functional, nonfunctional, and operational requirements specifications
• Documenting user stories and providing technical review and validation of requirements
• Documenting workflows and processes based on business requirements
• Supporting the collection and reporting of requirements related metrics
• Providing additional support and guidance to clients during the implementation phase, to include development of training resources
• Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes and developing strategies for enhancing or further leveraging these processes

What You’ll Need To Succeed:

• Bachelor’s degree
• 7+ years of experience working with business processes, business analysis and/or re-engineering in a system engineering or software application environment
• 7+ years of experience capturing and writing requirements and/or user stories
• Experience using JIRA and Confluence
• Experience working in a Scrum and/or SAFe Agile environment
• Candidate must have lived in the United States at least three (3) out of the last five (5) years
• Candidate must be able to obtain Public Trust clearance

Preferred Qualifications:

• Experience working with the Centers for Medicare & Medicaid Services (CMS) and/or heath insurance/heath care experience
• Experince with Salesforce and/or other Customer Relationship Management (CRM) software application
• Certified SAFe Agilist, SAFe Practitioner or Scrum Master
• 3+ years of hands-on experience as a Salesforce Administrator
• Experience using MS SharePoint and/or MS Teams
• Ability to understand and document customer business requirements.
• Strong interpersonal skills to collaborate with customers and internal cross-functional teams
• Self-motivated, well-organized and strict attention to details
• Superior written and oral communication skills
• Ability to understand and manage customer expectations and software implementation methodology
• Ability to prioritize and work on multiple projects at the same time
• Excellent analytical skills, including the ability to integrate information from multiple sources
• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority
• Must have the capacity to understand the QA processes and work in the software environment