Mindex is an industry leader in software applications and development in Rochester, New York. For more than 25 years, Mindex has delivered on the needs of a variety of customers to achieve their goals through proven technologies, software, and services. Mindex specializes in software development for large enterprise clients in the Rochester, NY area and for New York State K-12 schools. We are a rapidly growing organization expanding heavily into cloud app. development and modernizing our home-grown K-12 Student Management System, SchoolTool.

SchoolTool leads the way as the most trusted web-based student management system in New York State. Designed specifically to meet NYS requirements and school districts, it provides secure access to real-time data and time-saving tools for K-12 school administrators, faculty, staff, and parents.

Awards and Accolades:
#1 Software Developer, 2022 - RBJ Book of Lists
A Top 100 Company (#48) - The Greater Rochester Chamber of Commerce
#1 Best Company - 2019 RBJ Reader Rankings
Best Company Culture (top three winner) - 2019 RBJ Reader Rankings

Our Mission - With the brightest minds, unparalleled dedication, a passion for creating solutions, and thoughtful execution, we collaborate with our customers to achieve their goals through proven technologies, software, and services.

Our Vision - We will anticipate tomorrow’s challenges, inspire innovation, and cultivate relationships to create solutions. We are committed to connecting people, teams, and communities to make a difference and give back.

Our Values - Innovation, Collaboration, Excellence, Trust, Gratitude

The IT Business Analyst provides cross-functional domain knowledge with a primary focus on manufacturing and finance processes. The IT Business Analyst works closely with subject matter experts and application developers to gather and document solutions requirements, document functional solutions, map and gap requirements to standard system functionality, and assist with end-to-end testing. The ERP solution will be a key concentration area for the IT Business Analyst. The BI Analyst is an expert with deep understanding of integration technologies and architecture who works to model, execute, and manage data integration practices that ingest, transform and provision data across various sources into an organized and unified view. Incumbents in this cross-functional role will have a strong understanding of manufacturing and finance with keen communication skills to collaborate at all levels.

• Lead the design, development, implementation, and maintenance of complex data systems and solutions.
• Develop conceptual, logical, and physical data models to support data analysis and business intelligence.
• Create and maintain current- and target-state data architectures.
• Define and manage standards, guidelines, and processes to ensure data quality.
• Ensure technology solutions are in alignment with data architecture principles and target state.
• Oversee end-to-end data life cycle management activities.
• Evaluate and recommend emerging technologies for data management, storage, and analytics.
• Lead functional configuration of the ERP system Radius in conjunction with the software provider.
• Participate in end-to-end testing of software solutions.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• An ability to build strong customer relationships with a focus customer-centric solution delivery.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• A passion to consistently achieve results, even under tough circumstances.
• Making sense of, simplifying complex, and providing options to effectively solve solving technology problems.
• Proficient knowledge in modern office productivity, communication, and collaboration toolsets with a focus on Microsoft tools.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Occasional travel.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• 5-10 years industry experience with a bachelor’s degree in any field and demonstrated success as a business analyst or process engineer

• Experience with ERP and/or software solutions

• Experience with EFI Radius an exceptional plus

• Very strong verbal, written and interpersonal communication skills, including the ability to communicate effectively across all levels of the organization

• Demonstrated experience with process mapping in any software solution

• Lean Six Sigma certification a strong plus

• Ability to interact with company personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives

• Strong understanding of the business impact of IT tools, technologies, and policies

EDUCATION and/or EXPERIENCE Masters/Bachelor’s degree (M.S./B.S.) or equivalent from a four-year college or technical school; with five-years related experience and/or training; or equivalent combination of education and experience