Groundswell, previously CollabraLink Technologies LLC, is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. We leverage our wealth of technology, capabilities, and expertise to help the government further its objectives and redefine what citizens can expect from digital government services. Our new name, Groundswell, represents our commitment to be an unstoppable, seismic change in government

As a Senior Business Analyst, you will provide essential support to USCIS software applications by leveraging Agile best practices and incorporating product development principles.

Key Responsibilities:

Business Skills

• Provide detailed, comprehensive, testable, and traceable business requirements in a number of formats, including but not limited to:
• Collaborate with product owners and subject matter experts (SMEs) to elicit and refine business requirements
• Write user stories, technical tasks, and acceptance criteria
• Elicit and articulate use cases and business rules
• Clearly communicate business processes at all levels
• Ensure that business requirements are aligned with the overall product vision and strategy

Agile Implementation Skills

• Facilitate the team in following an agile development process, such as Scrum, Kanban, or SAFe
• Help the team to break down business requirements into smaller, more manageable tasks
• Encourage the team to use iterative and incremental development practices
• Remove roadblocks and impediments to the team's progress

User Research Skills

• Support the product roadmap by aligning product iterations in a manner that supports the strategic vision
• Plan for and showcase value delivery for the business stakeholders with each iteration
• Provide subject matter expertise and consultation as necessitated by the business
• Conduct analyses necessary to support strategic development and decision-making

Who We Are Looking For:

I am looking for a Senior Business Analyst who is passionate about solving problems to create products and services that users love.

Required Qualifications:

• BA/BS in Business, Computer Science, or a related field
• Ability to obtain and maintain a Public Trust Clearance
• 3+ years of experience serving as a business analyst on software development projects
• Demonstrated experience leading requirements gathering sessions, analyzing business flows, and documenting user needs
• Experience with Jira
• Must be willing and able to work EST hours

Preferred Experience:

• ServiceNow experience
• User Research Experience