Empowering the Ethics & Compliance and HR industries for more than 25 years, Ethico provides a suite of solutions that help companies manage risk and reinforce healthy cultures. From whistleblower and case management software that saves time, to employee screening and monitoring services that actually work, and elearning that doesn't suck, we focus on service and the human element to Make the World a Better Workplace.

Ethico lives by the word, CARES, and caring is infused into every aspect of our operations, every facet of our culture, every interaction with our team. Actually empathizing with our clients, the job they do and the people they impact is a basic, traditional concept that seems radical in today’s transactional, automation culture. Getting back to those basics makes a world of difference.
Unlike other vendors who put profit over service, take your investment for granted, and neglect your needs day after day, Ethico is intent on serving you. Your needs as an ethical leader are our top priority. Clients who come to Ethico from careless vendors experience what a real partner feels like.

In building this trust, we’ve provided HR & compliance solutions that serve over 8,000,000 million employees in 100+ countries through our highly-trained, caring, and risk-minded professionals in many of the world's largest, and well-known organizations. We have helped E&C leaders investigate nearly 10 million reports, offering employees the industry’s leading-edge tools to report unethical or illegal behavior free from retaliation.

As a Senior Business Analyst, you will play a crucial role in shaping the future of Ethico's products and services. Working closely with the Product Manager and CTO, your core responsibilities will be to draft comprehensive business requirement documentation, prepare Epics and User Stories, and craft relatable feature wireframes. This position requires a self-starter with a passion for mastering a diverse range of products and services offered by Ethico.

Responsibilities include, but are not limited to:

• Master understanding of product offerings and update documentation
• Prepare Epics, User Stories, and feature wireframes that align with project objectives
• Collaborate effectively with globally distributed engineering teams
• Facilitate effective communication across stakeholders about refined requirements, challenges, etc.
• Manage changing requirements, remaining agile to meet evolving business needs
• Collate, clarify, and help prioritize troubleshooting requests and product inquiries
• Maintain, test, and improve Product Team systems and business operations
• Support decision-making based on value and impact
• Contribute to process improvement initiatives in the SDLC
• Bring innovative ideas based on user discovery, competitor insight, and industry trends
• Contribute consistently to the product backlog
• Potential for managing other team members as the team grows

Experience you’ll need to succeed in your role at Ethico

• Bachelor's Degree - or equivalent certification in the field
• 3-5 Years of Experience in software development or related
• Proficiency in Software Development Life Cycle
• Familiarity in Agile methodologies
• Strong analytical and problem-solving skills
• Demonstrate strong collaboration and communication skills across functions
• Excellent time management skills
• Exceptionally detail-oriented
• Working knowledge of Confluence, Azure Dev-ops or similar
• Working experience with wireframing and prototyping tools
• Working knowledge of SQL is a plus
• Ability to thrive in a fast-paced, dynamic work environment
• Excellent communication skills to facilitate effective collaboration with cross-functional teams