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Carnival
is hiring
Senior Business Analyst
About Our Company
Since our founding in 1972, Carnival Cruise Line — "The World’s Most Popular Cruise Line®” — carries millions of passengers every year. We offer a fun and unique career destination for a wide range of professionals in Marketing, IT, Accounting/Audit, Finance, Marine Operations and Human Resources, just to mention a few. We also offer remote opportunities flexibility for select positions.
Headquartered in sunny South Florida, team members have access to a multi-station cafeteria, Starbucks (with cafecitos! - It's a Miami thing...), car wash, on-site gas delivery service, Carnival Care Center for preventative and sick care, dry-cleaning pick-up, on-site Day Care Center, and a full-service gym. We offer top of line benefits including: health, dental, 401K matching, commitment to continued learning & development, employee stock purchase discount, cruise discounts for employees and more! We are committed to a culture of diversity, equity and inclusion for our shoreside and shipboard team members, as well as our guests.
We are proud to be part of a family of companies owned by Carnival Corporation & plc, a Fortune 200 Company, which includes sister lines Princess Cruises, Holland America Line and Cunard Line, among others. We pride ourselves on delivering fun, memorable vacations to our guests by offering a wide array of quality cruises which present outstanding value for the money.
Job Description & Responsibilities
This Senior Business Analyst will be part of the business analysis team in revenue management and is responsible for designing, developing, and implementing tools, analytics, system capabilities, and reporting that assist the Revenue Management team in maximizing ticket revenue, enabling better decisions, achieving strategic objectives, and increasing efficiencies.
Job Functions
- Support/co-lead the business-side on small to medium-scale IT/DW projects during key phases of the project lifecycle including requirements gathering, GUI review/approval, and testing.
- Support/co-lead the development and enhancement of business tools and processes that improve sailing management, increase efficiencies, support strategic projects and objectives, and enable better decisions.
- Provide ad hoc analytical support to Revenue Management senior management team.
- Queries, analyzes data and maintains reports using approved reporting tools to provide management with requested system driven information.
- Collaborates across several business areas to streamline and automate daily tasks that improve business effectiveness and efficiency.
- Supports and mentors junior business analysts providing guidance and insights prior to submittal to manager.
- Conceptualize business and data models and drive requirements, development, and implementation.
- Work with various teams to develop a technical architecture that addresses business needs and operational gaps.
Requirements
Qualifications
- Bachelor's Degree, Business, Economics, Finance or Marketing – Required
- 2+ years, Revenue management or related analytical experience preferred – Required
- Strong MS Office knowledge with a focus in Excel
- Proficiency in analytical tools SAS Enterprise Guide and Tableau
- SQL knowledge a plus
- Working knowledge of database structure
- Deep understanding of revenue management concepts and principles
- Strong analytical, organizational, and time-management skills
- Excellent oral and written communication skills
- Ability to multitask and handle changing priorities with high level of quality
- Understanding of various analytical assets across the organization including science modeling, pricing system capabilities, inventory management capabilities, data warehouse infrastructure, and other operational capabilities
- Ability to understand, analyze, and consider the interactions of various business variables, operational considerations, and data limitations in creating tools that address business challenges and allow users to draw insights, develop deeper understanding, and make better decisions that result in improved performance
- Able to lead small-to-medium sized projects from inception to completion and collaborate effectively across various business area
- Ability to understand and define business problems and recommend solutions to leadership in easy-to-understand business terminology is critical to success in this role
- Self-starter who can progress on projects with minimal guidance from the management team
- Able to review new reporting, tools, and solutions/recommendations with manager, product management team, and senior-level leadership
What we offer
The range for this role’s base salary is $83,182 - $112,296. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Benefits
Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan.
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program, wellness center, and health clinic at our Miami campus
