SitusAMC is the leading independent provider of innovative, trusted solutions that support the entire lifecycle of commercial and residential real estate finance, powering more efficient, effective, and agile businesses.

We are trusted by leading organizations across the real estate landscape to identify and capture opportunities in their businesses through cutting-edge technologies, powerful data and analytics tools, strategic outsourcing, consulting and advisory services, and scalable talent solutions.

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This position will facilitate and support a new product or enhancement by identifying requirements and acting as the liaison between the business users and the technology teams. Serve as a subject matter expert and coordinate resources within the team for the integration of large-scale projects.

Essential Job Functions

• Lead and facilitate requirements gathering sessions to understand business unit needs and subsequently be able to translate those needs into tangible, consumable requirements by various audiences
• Collect, review, analyze, and document system/user requirements from business users
• Author and maintain software requirements with user stories, use cases, functional requirements and requirements modeling techniques
• Create test scenarios to be used in testing the business applications in order to verify that business unit requirements are incorporated into the system design
• Drive projects through lifecycle to completion, exercising creative ways to get issues resolved
• Act as a liaison between product and development organizations to build strong relationships and be a central point of contact for projects
• Participate in meetings with stakeholders to gather and document requirements and explore potential solutions
• Analyze information, including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate requirements
• Perform business analysis and reporting
• Advise on the implementation of business processes
• Assist in planning and designing business processes and in formulating recommendations to improve and support business activities
• Such other activities as may be assigned by your manager

Qualifications/ Requirements

• Bachelor’s degree in Computer Science, IT, Statistics, or Business related degree or equivalent combination of education and experience
• Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
• Mortgage industry experience preferred
• Familiarity with Ivanti ticketing system preferred
• Experience with software development life cycle methodologies full life cycle projects
• Ability to translate business requirements to technical resources in supporting the project
• Experience with large-scale project implementations that cross multiple departments using project management techniques
• Excellent written, verbal and interpersonal communication skills
• Critical-thinker with strong analytical and problem-solving skills
• Organized, detail-oriented and able to multi-task

Special Requirements

• The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

Working Conditions

• Office environment with frequent computer, mouse, keyboard use
• Alternating between sitting or standing as needed
• Hearing, talking, reaching, grasping

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.