Amtrak
is hiring
Senior Business Analyst
About Our Company
Moving America Where it wants to go.
We are not just a railroad; we are a company that moves people. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day – at speeds up to 150 mph – to more than 500 destinations. We move customers where they want to go by responding to their wants and needs. And by doing so, we connect communities, economies and families that make our nation great.
We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the Unites States. Our mission is to provide safe transportation in the most efficient way possible, while ensuring that our customers get a consistent, high quality experience. Carrying out this mission, and ultimately achieving our vision, hinges on our employees.
The future rides with us.
Job Description & Responsibilities
The Sr. Business Analyst is responsible for developing business and technical requirements for complex projects or a substantial component of high-complexity programs in addition to performing complex data forensic analysis (i.e., for costs) for the same projects and programs. Individuals in this role use technical knowledge and related experience to work with business and technical experts to perform various types of analysis and identify and document requirements, processes, and specifications needed to complete project deliverables with a focus on effective use of people, tools, and technology within the context of the portfolio, considering other projects/programs and inter-dependent work. The role supports project controls department requires regular reporting of analytic results, status, risks, and documentation of issues as they arise, leveraging tools, data and process information collected throughout the project/program duration.
Essential Functions
- Supports the program or portfolio intake process through governance by defining and documenting business and technical needs, deriving requirements, specifications, and user stories.
- Performs in-depth forensic analysis on various project/program elements (i.e., costs, workforce usage, schedules, etc.)
- Conducts requirements meetings, documents issues, and risks that may be discovered through forensic analysis, project planning, execution, and change management process.
- Performs analysis of collected information to identify patterns and develop potential solution options in collaboration with designers, architects, engineers, project managers and sponsors.
- Uses complex data and process information to compile and produce reports for various audiences.
- Distributes critical project or program communications and other relevant information as directed by the Senior Project Controls Manager or Portfolio Director.
- Documents business processes using process mapping tools, identifies process gaps and organizational misalignments.
- Manages document version controls and supports the project using technology tools such as SAP, Maximo, SharePoint, Power BI, financial systems, and project logs.
- Ensure monthly cost forecasts are done based on forecasted production units and develop compliance scorecard for review of Senior Project Controls Manager.
- Perform quality checks on accruals and reporting findings.
- Provide guidance and cascade the requirements for establishing annual baseline and budget to Cost Engineering team.
- Provide Guidance to cost engineers in improving monthly and annual cost forecast.
Requirements
Minimum Qualifications
- Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)
- SAP, SharePoint and/or Power BI super-user and knowledge of SQL.
- Minimum of five years of practitioner experience with a focus on business analysis, a bachelor’s degree, or any equivalent combination of education and relevant work experience
- Must have strong quantitative skills & experience taking raw data and drawing actionable insights from it.
- Strong focus on collaboration, team building, and customer service.
- Effectiveness is working diplomatically across teams with varying objectives.
Preferred Qualifications
- Graduate degree in Engineering or Business Administration
- PMP, PMI-PBA, INCOSE-CSEP, or IIBA-CBAP certification
- Demonstrated experience with project controls software such as Primavera P6, InEight Estimating (Hard Dollar)
- Experience with or working knowledge of Project or Construction Management, railroad track, structures, facilities, signals, and electric traction systems
Work Environment
- 400 w 31ST Street, New York, NY 10001 (Note: Hybrid work is available)
Communications And Interpersonal Skills
Must have excellent oral and written communication skills.
What we offer
The salary range is $78,600 - $101,844.
Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here .