At Nuna, our mission is to make high-quality healthcare affordable and accessible for everyone. We are dedicated to tackling one of our nation’s biggest problems with ingenuity, creativity, and a keen moral compass.

Nuna is committed to simple principles: a rigorous understanding of data, modern technology, and most importantly, compassion and care for our fellow human. We want to know what really works, what doesn't—and why.

Nuna partners with healthcare payers, including government agencies and health plans, to turn data into learnings and information into meaning.

Nuna’s products are built to help deliver value-based care, at scale, across the United States healthcare system. Value-based healthcare is a delivery model where providers are paid based on patient health outcomes, instead of traditional fee for service arrangements, driving delivery of higher quality care for patients at lower cost. Today, value-based care is incredibly difficult to operationalize so we’re making it easier with products that enable automated, accurate, and transparent operation of value-based payments.

Nuna’s Product Solutions team is a forward-deployed, customer-focused team dedicated to the efficient delivery of our Value-Based Payment suite to customers.

YOUR OPPORTUNITIES

In this role you’ll work as part of a cross-functional team of solution leads, program managers, engineers, healthcare data experts, product managers, health data analysts, actuaries, and customer liaisons to expand, adapt and configure Nuna’s products towards the delivery of accurate and scalable value-based payment solutions.

Along the way, you’ll help customers understand what key capabilities our products provide, how to implement and migrate their existing processes to our products, and to identify ways to leverage our product technology to deliver measurable business value. You will also help Nuna’s product and engineering team understand clients’ needs and pain points to inform product roadmaps.

• Identify and understand the client's needs and pain points in operationalizing value based payment arrangements
• Analyze and document business requirements and processes; communicate requirements to Nuna product and engineering team through the construction of conceptual data, process, models, flowcharts, and technical specifications
• Document changes to baseline requirements through standard change control process.
• Assist in documenting Nuna Value Platform test plans, technical requirements, release notes, user and training guidelines and other materials
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs and reporting needs
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with Product and engineering teams
• Collaborate with product, client management, engineering teams and the client to verify and validate Nuna’s Value Platform implementation
• Collaborate with Product Managers, Engineering, and Design to identify and design new ways to extend Nuna’s products to better serve customer needs

Required Qualifications

• Bachelor’s Degree and 5+ years of experience working with healthcare data paired with a passion to connect with, understand, and shape the healthcare industry
• 5+ years of experience gathering and documenting business, clinical, and/or functional requirements using business process, descriptions, scenarios, business, task and workflow analysis
• Intermediate to advanced SQL skills, with ability to write complex queries and experience using SQL to transform raw data into a common schema
• Experience with value-driven payment arrangements, healthcare financial models or provider quality measurement strategies - Episodes of Care programs in particular
• Experience working with healthcare plans or providers - TennCare Medicaid programs in particular
• Ability to work independently and as a member of a fast paced team
• Experience working in a health plan or healthcare product/solutions setting
• Strong oral and written communication skills, with experience directly interfacing with client business and technical teams
• Keen attention to detail

Preferred Qualifications

• Ability to write complex functions and stored procedure using SQL
• Experience with Enterprise Software Deployment