UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

You Are

UST is looking for a Business Analyst to build end to end business solutions and to work with one of the leading healthcare providers in US. The candidate must possess excellent written and verbal communication skills with the ability and collaborate effectively with domain and technical experts in the team.

The Opportunity

• Analyzes complex end user needs to determine optimal means of meeting those needs.
• Work with all stakeholders being impacted by business system and/or business process changes; where applicable; to ensure all changes are managed back into the business in a way that minimizes impact to the customer.
• Determines specific business application software requirements to address complex business needs.
• Understand current system and work with business on laying out requirements.
• Participates in developing and/or modifying requirements, business design specifications, user training and documentation.
• Research and documents business issues.
• Develops project plans and identifies and coordinates resources, involving those outside the unit.
• Works with programming staff to ensure requirements will be incorporated into system design and testing.
• Acts as a resource to users of the software to address questions/issues.
• May provide direction and guidance to team members and serves as an expert for the team.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Requires a BA/BS and minimum of 5 years business analysis experience; or any combination of education and experience which would provide an equivalent background.
• Experience in JIRA, Confluence
• Healthcare Insurance Domain Experience
• Experience with Agile or Business Process and Analysis methodologies.
• Excellent in writing effective documentation including but not limited to requirements, process flow maps, and use cases.
• Ability to work independently as well as within a goal-oriented team.
• MS Excel and MS Word proficiency.
• Experience in medium to large scale enterprise applications. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers.
• Should be able to create user stories, extracting all the information from the desired features/epics.
• Should be able to work with different teams, cross domain and detail the features.