Longer lifespans are changing the way we exist. Instead of the traditional stages of learn, work, and retire, we now have the potential for a more fulfilling, multi-stage life. With this opportunity comes the need to plan for it. We enable financial professionals, brokers, agents, advisors, and employers to energize clients and employees to seize the possibilities longevity brings. So, no matter where someone is on their journey, we can help them have the freedom to live the life they want. Transamerica. Live your best life.

Serves as a liaison with programming and user departments to coordinate and conduct tests that ensure the reliability, accuracy, and functionality of system changes and/or enhancements. Continues to build understanding of quality assurance testing methods and company products. Maintains documentation for each project and may train users on new or modified software.

Responsibilities:

• Elicits and documents requirements using interviews, document analysis, requirements workshops, business process descriptions, task and workflow analysis
• Evaluates information gathered from multiple sources, reconciles conflicts
• Proposes action steps
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
• Develops requirements specifications using standard templates
• Works with developers and subject matter experts to establish the technical vision and analyzes tradeoffs between usability and performance needs
• Liaises between the business units, technology teams and support teams
• Effectively applies fundamental concepts; works on assignments of moderate scope and complexity, with limited oversight; makes recommendations for changes to procedures, and performs varied work, requiring some originality or ingenuity.

Qualifications:

• Bachelor’s degree or equivalent education/experience.
• Up to 2 years of experience in testing and/or systems background.
• Thorough understanding of operational procedures and systems.

Preferred Qualifications:

• Programming and/or IT background helpful.
• Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations

Working Conditions:

• Your working location designation is Remote. Remote means that you will not be expected to work from a Company office location on a routine basis. When not working in a Company office location, you will be expected to work from your home or other approved workspace in the U.S.