Prudential Financial (NYSE:PRU) was founded on the belief that financial security should be within reach for everyone, and for over 140 years, we have helped our customers reach their potential and tackle life's challenges for now and future generations to come. Today, we are one of the world’s largest financial services institutions, offering individual and institutional clients a wide array of financial products and services. With operations in the United States, Asia, Europe and Latin America, we are known for delivering on our promises to our customers, and are recognized as a trusted brand and one of the world’s most admired companies. We also have one of the most recognized and trusted brand symbols: The Rock®, an icon of strength, stability, expertise and innovation. We measure our long-term success on our ability to deliver value for shareholders, meet customer needs, and attract and develop the best talent in our industry. We offer an inclusive work environment where employees can develop to their full potential, and give back to the communities where we live and work.

We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

The incumbent is a professional who identifies goals, develops best practices for data collection, and analyzes current processes so that they may be improved to the greatest extent possible.

Specific objectives of this role

• Consults with business stakeholders to understand business needs/challenges and deliver actionable analytics/insights solutions.
• Engages with business to answer targeted analytical questions and generate insights from data.
• Analyzes large data sets (structured, unstructured) to identify insights and patterns/trends using a variety of analytical techniques (descriptive, diagnostic, prescriptive).
• Develops visuals/presentations and other deliverables to synthesize and communicate key insights and advise with recommendations to drive business outcomes.

Key Responsibilities

Integrate and analyze multiple disparate data sources from a variety of systems, such as structured and unstructured data, speech analytics, digital footprints, customer behavior, financial information, and secondary sources, as appropriate, with a goal to discover meaningful insights for businesses to make concrete business decisions. Develop impactful visuals that effectively tell the story Present analysis results with appropriate conclusions and actionable insights. Mine data to uncover patterns and to identify business trends and new opportunities for using analytics. Report on measurable OKR's, milestones, and ensure solutions are delivered on-time, in budget, and with high quality outcomes. Proactively identify project issues/risks/opportunities and suggest/implement solutions to improve the overall delivery. Engage with business to get feedback and ensure insights are actionable and meet the business needs. Willingness to experiment and learn new tools and technologies. Be an active member of an Agile team, participating in all ceremonies and continuous improvement activities and training of junior or new team members.

Key Skills

• The ability to work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements
• The ability to analyze data to deliver logical conclusions
• Developing innovative solutions for operational and strategic changes
• Being proficient in inventing processes or systems needed to implement changes
• Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes
• Sound knowledge and expertise in evaluating the implications of changes
• Competence in writing reports and making presentations to highlight the effect of changes you made

Technical Skills Required

Data Analytics & Insights: Analyzing structured and unstructured data to identify insights, patterns, discrepancies, anomalies, and business trends ; Integration of data from disparate sources (internal/external) ; Ability to synthesize results and make business recommendations.

Statistics and Computing: Strong knowledge of Probability, Statistics, Mathematics, Computer Science

Data Visualization: Working knowledge of using data visualization tools: e.g., MS Excel, Tableau, PBI

Data Wrangling: Preparing data for further analysis; Transforming and mapping raw data to generate insights ; Processing of large datasets (structured, unstructured) ; Data wrangling through DataRobot or programming/coding: Python, SQL, etc.

Database Management System: Understanding and knowledge of big data tools: Spark, Understanding and knowledge of cloud technology: AWS services

Consultative Skills

Consults with business stakeholders to understand business needs/challenges and deliver actionable analytics/insights solutions. Engages with business to answer targeted analytical questions and generate insights from data. Analyzes large data sets (structured, unstructured) to identify insights and patterns/trends using a variety of analytical techniques (descriptive, diagnostic, prescriptive). Develops presentations and other deliverables to synthesize and communicate key insights and advise with recommendations to drive business outcomes.

Qualifications

• Bachelor’s or Master’s degree in IT or Computer Science or related field
• 5+ years of proven experience in an analytics and systems development capacity
• High proficiency with SQL language and database management
• Superior visualization skills (e.g., Tableau)
• Proven analytical abilities
• Practical experience generating process documentation and reports
• Excellent communicator with the ability to translate data into actionable insights