Equitable is one of America’s leading financial services companies. Founded originally in 1859*, the company’s mission is to help clients secure their financial well-being with advice, protection and retirement strategies for individuals, families and small businesses.

As an EB360 Business Analyst specializing in member/employee enrollment, you will be an integral part of the Employee Benefits Technology Strategy team. You will collaborate with key stakeholders, including operational business areas, product teams, and IT development teams, to gather requirements, design, and implement technology solutions for our business partners.

This role will specialize as a business analyst for Member Eligibility & Enrollment management, which is defined as the receipt, translation, loading, storage and maintenance of the key data elements for the population of insureds covered by Equitable Employee Benefits policies.

Key Job Responsibilities

• Collaborate with Operational Business Areas to understand processes and gather requirements for system enhancements or new solutions to meet member enrollment needs.

Provide detailed functional requirements and system specifications for the IT development team, focusing on:

• Member enrollment data integrations with third-party benefit administration and payroll partners.

• File Uploads containing member enrollment information and/or updates to that information to Equitable’s EB360 platform.

• Evidence of Insurability processing.

• Oversee end-to-end UAT activities, including ownership of integrated test plans encompassing data setup, script definition, defect remediation, and regression testing.

• Gain a deep understanding of system architecture and cross-functional integration related to member enrollment.

• Work with business stakeholders to maintain and prioritize the system backlog and ensure key roadmap initiatives are delivered.

• Interact directly with key stakeholders and strategic partners to demonstrate and train on the platform, as well as gather new requirements as needed.

• Develop and maintain comprehensive documentation, including system user guides and functional specifications.

Required Qualifications

• Bachelor's Degree
• Minimum 1 yr. of experience
• Strong analytical and problem-solving skills with a high attention to detail.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical personnel.
• Ability to work independently and as part of a team.
• Basic understanding of SQL.

Preferred Qualifications

• Prior business or data analysis experience is a plus, but not required.

Skills

Agile Project Management: Knowledge of effective agile project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.