SFI effectively delivers the right Information Technology solutions and Business Support services using thoughtful analysis, strategic planning and precise execution. Our commitment to excellence in client services, product development and data management means that an attentive team of industry professionals will meet your needs in a straightforward, timely and cost effective manner. SFI is SBA 8(a) and WOSB socio-economic certified. We are also CMMI L3 appraised and ISO 9001 certified.

Primary Responsibilities

• Analyze user needs to determine functional and cross-functional requirements.
• Manage user requirements and any changes associated with each requirement as the system is developed and implemented.
• Perform functional allocation to identify required tasks and their interrelationships.
• Assist in the development of documentation to reflect the business requirements, including planning documentation as well as testing and training specifications.
• Support client with communication, coordinate meetings, presentations, and develop products.
• Collaborate effectively across multifaceted teams.
• Write detailed functional and technical requirements.
• Develop strategic frameworks, providing a basic structure of program missions, vision, and goals.
• Review existing materials and determine product improvements, business needs, and gap identification.
• Aid planning and coordinating development efforts, including research, requirements development, and stakeholder coordination.
• Oversee daily operations for clients, including mailbox triaging, coordinating meetings, end-user training, and providing technical support.
• Maintain client SharePoint presence, which includes updating links, documents, layout, calendar, and user permissions.
• Utilize project tracking tools to organize workflows and track progress (i.e., Trello, Excel).
• Assist in the project planning, review, coordination, and document creation of their scorecard process for CFSAN’s IT project portfolio.
• Support the client with the gathering, data entry, and project tracking of the CFSAN IT project portfolio to ensure IT reporting compliance.
• Plan, schedule, and support meetings (including meeting minutes).

Additional Information

• In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US.
• All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History.
• Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting.

Requirements

• Minimum of a bachelor’s degree in related field.
• Minimum 2-3 years of experience is required.
• Candidates must be willing to work regular business hours synced with Eastern Standard Time.
• Candidate must be proficient in Microsoft Office Suite.
• Candidate must have experience with Trello.
• Excellent communication skills.
• Experience with Project development from inception to deployment.
• Proficiency in using Folio or similar capital planning and investment control tools.
• Experience in managing IT investments, project portfolios, and compliance reporting.
• Working knowledge of Power BI and PowerApps.