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Carnival
is hiring
Intermediate Business Analyst
About Our Company
Since our founding in 1972, Carnival Cruise Line — "The World’s Most Popular Cruise Line®” — carries millions of passengers every year. We offer a fun and unique career destination for a wide range of professionals in Marketing, IT, Accounting/Audit, Finance, Marine Operations and Human Resources, just to mention a few. We also offer remote opportunities flexibility for select positions.
Headquartered in sunny South Florida, team members have access to a multi-station cafeteria, Starbucks (with cafecitos! - It's a Miami thing...), car wash, on-site gas delivery service, Carnival Care Center for preventative and sick care, dry-cleaning pick-up, on-site Day Care Center, and a full-service gym. We offer top of line benefits including: health, dental, 401K matching, commitment to continued learning & development, employee stock purchase discount, cruise discounts for employees and more! We are committed to a culture of diversity, equity and inclusion for our shoreside and shipboard team members, as well as our guests.
We are proud to be part of a family of companies owned by Carnival Corporation & plc, a Fortune 200 Company, which includes sister lines Princess Cruises, Holland America Line and Cunard Line, among others. We pride ourselves on delivering fun, memorable vacations to our guests by offering a wide array of quality cruises which present outstanding value for the money.
Job Description & Responsibilities
Primary liaison between the CCL Business organization and the Information Technology team. Effectively communicates application development needs to the application development team in a manner consistent with CCL's Systems Development Methodology. Applies technical skills to identify, analyze, and communicate business processes, business requirements, and business rules in a complex, multi-system environment.
Essential Functions:
- Write complex Business Requirement Documents (BRD) and convert BRDs into Functional application specifications, high level designs, and technical documentation.
- Work closely with key business sponsors in mapping and documenting core business processes, identifying opportunities for improvements, and translating these into value added BRDs.
- Use best practices and industry standards to write solid and maintainable Business Requirements Documents, Functional Requirements Documents, Traceability Matrixes, Project and Test Plans.
- Communicate effectively and persuasively with business clients, management, and peers throughout the project full lifecycle.
- Perform gap analysis, defect identification and tracking, and manage issues and risks to closure.
- Work closely with project managers and demonstrate understanding of the software development lifecycle, quality assurance, and project planning disciplines.
- Apply careful attention to security, Payment Card Industry (PCI) and Personally Identifiable Information (PII) technologies in application development when writing requirements, specifications, high level designs.
Requirements
Qualifications:
- Bachelor's Degree
- Master's Degree Preferred
- 3+ years of business analysis and technical experience. Minimum of 2 years of experience with cruise, airline or hotel electronic distribution systems, including core user and system interfaces.
Knowledge, Skills and Abilities:
- MS Visio, MS Excel, MS Word, MS Project, MS Power Point, Axure or similar tool.
- Oral and written communication skills.
- Interpersonal and consultative skills.
- Facilitation skills.
- Analytical thinking and problem solving.
- SAS Certified Statistical Business Analyst Preferred
- Certified Scrum Developer (CSD) Preferred
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% ship-based travel
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
What we offer
The range for this role’s base salary is $55,000 - $79,500. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program and wellness center at our Miami campus
