When Bob Kaufman opened the first Bob’s Discount Furniture in Newington, Connecticut in 1991, he had a mission: to provide unmatched value while never sacrificing integrity or honesty to do so, meaning no deception or phony gimmicks. That became “the Bob’s Way,” and it remains our approach to this day, with more than 160 home furnishings stores located across the U.S. Shop in-store and online at mybobs.com

Our mission extends beyond just providing excellent furniture at everyday low prices, though. We also have a goal to help better the communities surrounding each of our locations through the Bob’s Outreach program and the Bob’s Discount Furniture Charitable Foundation, but those are just the beginning. We donate a total of more than $2.75 million to charities each year because we believe that giving back is our responsibility and privilege as a company.

In addition to offering high-quality products at unbeatable prices, we also aim to provide an unparalleled shopping experience with on-the-house treats. Pop into one of our in-store cafés and you’ll see that we also collect donations. All the money collected through Bob’s Café Collections for a Cause is matched by Bob’s, and 100 percent of those donations go to a number of charities such as the Special Olympics and Operation Homefront.

Interested in a career with Bob’s? We employ 5,000 employees across our 160 locations, all of whom contribute to the high level of integrity and transparency Bob’s is known for. We provide career growth and training as well as competitive compensation and benefits in a fun and fast-paced environment. Join us in our goal to make Bob’s a household name in furniture from coast to coast.

The Entry-Level Business Analyst will be responsible for assisting the team in new feature implementation and support of solutions for our SAP Hybris (B2C) consumer online channel. They will engage the business stakeholders to elicit and define business requirements, design, develop, and implement solutions that meet the business needs and collaborate with cross-functional teams to implement integrated solutions.

We are willing to train the right individual with no-minimal experience! We're also open to the right candidate working hybrid (remote/on-site combination). Our home office location is in Manchester, CT.

Responsibilities

• Work with the business stakeholders to understand current processes and evoke, define, analyze and document requirements.
• Collaborate with functional and technical teams throughout the company to define, design and deliver robust integrated solutions that meet business needs.
• Ensure the quality and need of user requirements, functional specs, technical specs, data models, and process flow diagrams to sustain high delivery quality and ultimately deliver the project successfully.
• Create deliverables according to the agile methodology, such as user stories, requirements documentation, functional and technical specifications, test cases, and system documentation.
• Create test cases for business processes and system functions; collaborate with team resources to execute tests and resolve defects.
• Collaborate with the business throughout the agile development lifecycle to ensure solutions will meet anticipated needs and deliver the expected benefits.
• Collaborate with cross-functional teams on deployment including training, change management, and communications.
• Create and update documentation including project plans, user stories, and assist in managing the sprint backlog.
• Support production systems; proactively work to analyze and resolve production problems in a timely manner. Assess and resolve end user service requests. Contribute to continuous improvement processes including identification of root cause and corrective actions

Required Qualifications

• Bachelor's Degree in Computer Science (CS) or Computer Information Systems (CIS)
• Great attitude and desire to learn new things!
• Ability to multi-task and manage multiple priorities at a time
• Excellent written and oral communication skills
• Experience using Microsoft Office (Excel, PowerPoint, etc.)

Preferred Qualifications

• Hands-on experience working in e-Commerce focused environments (B2B experience is preferred), playing an active role in definition and delivery of solutions and enhancements to the core e-Business/ e-Commerce platform.
• Hands-on experience with SAP C4/HAA (Hybris) Commerce Platform a strong plus.
• Experience conducting prioritization discussions, maintaining / managing backlog, sprint planning in a scrum agile implementation approach using tools (Experience with JIRA is a plus)
• UI/UX experience is a plus
• Experience in data analysis; knowledge of business reporting needs, KPIs and how the system meets those needs incorporating industry best practices.