Unleashing the Power of Business.

Net at Work helps small and medium sized companies unleash the power of their business through the transformative use of next generation technology.

We combine technology and business expertise with exceptional care to build long-term, trusted relationships with our clients. Our team has comprehensive experience across virtually every business discipline and truly understand how software, systems and people, need to work together.

We’re problem-solvers and promise-keepers. Those are the twin principles upon which Net at Work was founded, and they’re what our clients tell us they value most about their relationships with us.

This program is an onboarding of 8 candidates into 4-6 business units. Our recruitment of candidates is rigorous and thorough. These individuals will have a full year of dedicated onboarding which will involve rotations into various business units. While each candidate may be prequalified for a specific business unit, the rotation will allow not only for a more comprehensive understanding of Net at Work solutions, but also a decision early on for the best placement. The group will operate as a team for much of the initial training, sponsored by our People and Learning Department. They will also work independently on the assigned business units. There will be three rotations in all. Each rotation assignment will be six to seven weeks. The first two weeks of each rotation are training weeks. At the completion of the rotation cycles, candidates will be assigned to a specific business unit.

For the first six months, First Year Associates will be assigned a group mentor from the People and Learning team who they will meet with twice a week, once as a group and once in a one-on-one session. Assessments from training will be reviewed as will feedback from respective consulting managers. Periodic team events will be held such as luncheons, offsite team building activities and visits to client sites (some in person; some virtual).

This is a hybrid role, that is, both in office and remote.

About This Position

The First Year Associate Business Analyst’s role is to support the implementation and ongoing services for information systems and operations systems in support of core organizational functions. Using both business and technical skills, the Business Analyst works directly with clients to understand business requirements with enough detail and clarity to document and outline proposed solutions as well as provide troubleshooting support during testing, training, and production use of the core line of business applications (ERP, CRM, HRMS). This individual will manage communications directly with clients throughout the client lifecycle, apply analytical and problem-solving skills to help identify, communicate, and resolve systems issues, and uncover opportunities for our clients to maximize the benefits of their technology investments.

Job Responsibilities

Requirements Gathering & Analysis:

• Collaborate with clients (decision makers, systems owners, end-users) to understand their business needs.
• Translate business needs into clear, documented system requirements.
• Create clear and comprehensive specifications, diagrams, and charts to guide configuration teams for core business applications.

Solution Configuration & Optimization:

• Assist in the configuration & automation of business applications, third party add on products and custom development/enhancements for core business applications (ERP, CRM, HRMS).
• Analyze existing systems to identify opportunities for improvement and leverage their full potential.

Client Services & Support:

• Assist with deployment of new integrations to existing core business applications.
• Coordinate and perform in-depth tests (including user involvement) for modified and new systems.
• Provide user training for core business applications.
• Troubleshoot issues during testing, training, and production use of business applications.

Client Communication & Relationship Management:

• Serve as a part of the consulting team throughout the client lifecycle, owning communication and setting clear expectations.
• Identify, communicate, and resolve system issues related to core business applications to ensure client satisfaction.
• Help clients maximize the return on their technology investment in core business applications.

Documentation & Tracking:

• Maintain detailed and accurate work logs to track progress and ensure project transparency.

Job Requirements

• Bachelor’s degree in Finance, Accounting, Computer Science, Management Information Systems, Business Management or related field
• 0-2 years of related experience
• 3.4 GPA required

Core Competencies

• Communication Skills: Communicates well one-on-one, in small groups and public speaking. Keeps people informed. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar, and word usage.
• Analysis: Identifies significant problems and opportunities. Determines root causes and offers appropriate solutions.
• Client Focused: Monitors client satisfaction and establishes partner relationship with clients. Visible and accessible to clients.
• Pragmatism: Generates sensible, realistic, and practical solutions to projects.