HeraldAPI builds digital infrastructure for commercial insurance. Quote and bind insurance from multiple carriers using a single API.

The role of a Technical Business Analyst is to be the subject matter expert on Herald's integrations with insurance carriers. You will understand the customers the integration is being built for and the use cases it enables by working closely with Herald's Product Managers. You will be responsible for analyzing partner technology to understand and communicate, in detail, how we can integrate the partner into our current infrastructure. You will work at the heart of our new product development and drive the continued expansion of our infrastructure. You will report to the Director of Integrations, Max Perkins.

Please note that this team operates on a hybrid model meeting in person two to three times a week in our office in the Financial District.

Responsibilities

• Be the subject matter expert on the details and product requirements of integrations
• Work closely with the Product, Engineering and QAs function to drive product delivery
• Perform up-front research on new API integrations
• Identify new product feature requirements
• Define testing requirements for the engineering team
• Write clear documentation of integrations so that they can be digested by internal and external teams

What you bring

• 2+ years of professional experience
• Insurance industry experience highly preferred
• Analytical or technical skillset
• Strong written, visual, and spoken communication skills with the ability to make complex concepts digestible across audiences
• Collaborative attitude and excitement to work with team members across functions
• A curiosity and affinity for learning and growth