Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health. Approximately 8,000 community and regional banks and credit unions count on us to help them achieve short- and long-term goals, advocate for positive change, co-create innovative solutions, and support open integrations with fintechs, who we see as changemakers – which is why we embrace opportunities to work with them. For more than 45 years, we’ve put financial institutions at the center of our modernization – to help them innovate faster, strategically differentiate, and compete successfully. We believe our ability to drive innovation will always be rooted in our willingness to act with people’s best interest at heart.

We are seeking a Technical Business Analyst to join our team within our Loan Modernization group at Jack Henry. In this role, you will be responsible for analyzing information derived from various sources to assist multiple development teams in enhancing the Loan Modernization product. You will have the exciting opportunity to work on modernization efforts which carry cross collaboration with several teams on the Lending side. The ideal candidate is familiar with Scaled Agile Framework (SAFe) and has substantial experience within lending and mortgage financial industry. They have excellent attention to details and can effectively communicate and collaborate with various teams.

This position will be filled to work Remotely within the U.S.

What you’ll be responsible for:

• Work with Product Management to understand the features to be developed and prioritization.
• Share development team needs with Product Management (time constraints, technology needs, dependencies, etc.).
• Work with scrum master to maintain & work a prioritized backlog.
• Create issues in Jira with a description of the feature and acceptance criteria.
• Lead and participate in planning, retrospectives, & demos.
• Create functional specifications and system documentation, as well as contributing to end-user and project management documentation.
• Work with quality assurance and programming teams to ensure changes are migrated into production correctly.
• Evaluate third-party vendor changes and documenting integration enhancement needs.
• Interact with technical teams to convey functional requirements.
• May perform other job duties as assigned.

What you’ll need to have:

• A minimum of 2 years of experience writing requirements, YAML/Swagger, JSON, XML, and API design.
• Strong knowledge of the financial industry.
• Strong project management skills.
• Strong communication (written and verbal) and customer interaction skills.
• Excellent attention to details.
• Ability to travel up to 5% to attend JH meetings, trainings, and/or professional conferences.

What would be nice for you to have:

• Bachelor’s degree in IT or Business.
• Experience with Scaled Agile Framework (SAFe).
• Previous experience as a Business Analyst or an Analyst in a bank or FinTech environment.
• Previous experience in lending (consumer and/or commercial) or experience with lending software (analysis, testing, or reporting).
• Experience with Atlassian Jira or Confluence products.
• Ability to define system and functional requirements.
• Ability to interact with and communicate well with other technical associates.
• Experience with microservices, Rest APIs, Domain Driven Design, Behavior Driven Development, SOAP and Postman.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.