Axon
is hiring
Business Analyst, Software Services
About Our Company
With over 29 years of advancing technology, Axon is dedicated to a bold and powerful mission to Protect Life and Obsolete the Bullet. Axon is the global leader of connected public safety technologies. We stand for protecting life, protecting truth, transparency, and accountability. Rick Smith founded Axon (formerly TASER International) following the deaths of two high school friends who were gunned down in an act of road rage. This tragedy sparked a passion in Rick to seek new technologies that would enable people to protect themselves without deploying lethal force. Our connected body-worn camera technology and evidence-management cloud are designed to help police officers work efficiently actively and transparently. Axon’s mission from the start has been to make the bullet obsolete, reduce social conflict and ensure criminal justice systems are fair and effective. Following recent events, we have added one more: Eradicate racism and excessive force in the justice system.
Job Description & Responsibilities
This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing cross-functional team to deliver on the value proposition of our Software Solutions.
What You'll Do
Location: Remotely from United States. *Role requires to travel up to 40% of the time.
Reports To: Manager, Business Analysis
- Work as member of the Software Services Team.
- Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
- Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
- Collaborate with the customer to configure the system to achieve their business outcomes.
- Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
- Design, administer, and document functional acceptance tests and training.
Requirements
What You Bring
- Experience managing process improvement or facilitating change management amongst teams.
- Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
- Willingness to join forces and drive company-wide initiatives across multiple departments
- Demonstrated leadership experience
- Self-starter who thrives with problem-solving and embraces ambiguity
- Experience working with or in Law Enforcement preferred
- Some coding experience, particularly JSON preferred
- Bachelor’s in business, Operations, Computer Science, or Engineering is a plus
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
What we offer
Benefits That Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 63,000 in the lowest geographic market and USD 113,000 in the highest geographic market. The on target earnings range for this role is between USD 70,000 in the lowest geographic market and USD 125,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.