More than 60 years ago, we opened our doors at Cathay Bank to serve the growing Chinese American community in Los Angeles. We helped our clients put down new roots with cars and homes. We supported their businesses, which continue to sustain generations. We worked with them to cultivate communities united by a shared drive to create and build lives in Southern California.

Over time, we’ve expanded along with our clients. Today, we’re a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly traded bank holding company that has grown to $20.9 billion in assets as of December 31, 2021. We operate in nine states across the United States, in California, New York, Washington, Illinois, Texas, Maryland, Massachusetts, Nevada, and New Jersey, and have outposts in Hong Kong, Beijing, Shanghai and Taipei.

While the people we serve have evolved and changed, the spirit of what makes up our clients remain the same. Everyone believes in the power of initiative and perseverance. Each aims to achieve what’s possible. All strive to live their best lives. And we’re happy to work alongside them – providing the tools and services to get them where they want to go.

The primary function is to analyze current business procedures/processes within the Bank to identify areas of opportunity for automation. This position is a key liaison between technical team members who implement robotics and process automation and business staff members who perform the process work. The RPA Business Analyst must be able to independently drive the creation of “before and after” process designs and articulate business requirements to key stakeholders to complete the implementation of automation solutions.

Essential Functions

• Translate business unit requirements and design appropriate Robotics and Process Automation (“RPA”) solutions to augment or improve a business unit’s process flow.
• Lead and participate on projects related to the implementation of automation steps using an RPA solution
• Identification and recommendation of appropriate RPA technology platforms best suited for requirements
• Act as a liaison between IT and business units to communicate required business capabilities and expected outcomes
• Review end-to-end business process flows, down to keystroke and click detail, to develop and implement automation
• Design and document current and future state business processes
• Analyze large and complex data sets related to business processes

Qualifications

Education:

• Bachelor’s Degree preferred in CIS or Business Administration
• 3+ years’ experience in business analytics; banking background preferred
• 3+ years’ experience in a consulting role in one or more areas - F&A, Insurance, Banking, SCM, Client Interaction

Skills/Ability:

• Experience in business process improvement and process reengineering
• Mastery in MS Office packages
• Independent, self-driven and highly collaborative; must have strong Visio diagram skills and creative design mentality.
• Strong problem solving and analytical skills
• Strong ability to ‘think outside of the box’ and provide innovative solutions
• Effective communication skills in articulating business documentation that guide technical team members’ steps for implementation
• Readiness to learn new skills and share experience
• Able to effectively work thru obstacles and deliver by given deadlines.