David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at 50 retail stores throughout the United States, Canada, Hong Kong and France and at over 300 locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers.

We are seeking a highly skilled QA Business Analyst with experience in QA, User Acceptance Testing and Production Support to join our Ecommerce Team. The ideal candidate has a strong background in release processes, extensive experience with JIRA and knowledge of Salesforce. As a QA Business Analyst, you will play a critical role in ensuring the quality and reliability of our ecommerce platform, providing high quality operational, technical application and systems support, contributing to the overall success of the ecommerce business.

Responsibilities

• Collaborate with cross-functional teams to understand project requirements and define test strategies for ecommerce initiatives across enhancements, releases, marketing content launches, A/B testing and more.
• Develop comprehensive plans and test cases based on functional specifications and user stories.
• Ensure quality delivery across US and international sites.
• Document and track defects using JIRA, providing detailed descriptions and reproducible steps for development teams. Build out JIRA tickets for business and UX stakeholders and funnel through the development cycle based on key prioritization.
• Conduct regression testing, focusing on business and merchandising use-cases, to identify and address any issues or defects in new and existing features.
• Work closely with Ecommerce lead, developers, and product managers to prioritize and resolve issues in a timely manner.
• Monitor system performance and provide feedback for continuous improvement of the ecommerce platform and process.

Requirements

• Bachelor's degree, preferred focus on Computer Science, Engineering, or related field
• 3-5 years of experience in Quality Assurance, specifically in ecommerce
• Strong proficiency in JIRA for defect tracking, project and release management
• Ecommerce CMS or Content Management System experience.
• Experience with automated testing tools such as Selenium or Appium.
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams
• Detail-oriented mindset with a focus on delivering high-quality results

Nice to have

• Knowledge of Salesforce
• Proficiency in French

Location: New York, NY (Tribeca)

Work Model: Hybrid (3 Days in Office / 2 Days Remote)