Deluxe, a trusted Payments and Data Company, champions business so communities thrive. Our solutions help businesses pay with ease, get paid faster, and grow profitably. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world’s largest consumer brands, while processing approximately $3 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers’ most trusted business partner.

The Product Business Analyst supports the Data team in day-to-day execution, liaising with the Product Development team as needed. They write user stories, help manage the product backlog and recommend prioritization, and support collection and analysis of multiple data sources.

Job Responsibilities:

• Support Product Management as a liaison with Product Development Team to guide the Product Development team and make sure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories
• Maintain prioritization of the product backlog
• Document epics and write user stories
• Support development and management of the product roadmap

Basic Qualifications:

Education and Experience: Bachelors degree and 2 years of related experience or HS/GED and 6 years of related experience

• Knowledge of agile methodology

Preferred Qualifications:

Education: Bachelors degree in Business Administration or Finance.

Experience: 3 years in a Business Analyst or Product Analyst role.

• Experience creating user stories and documenting epics
• Experience in performing analytical work
• Knowledge and use of behavioral analysis tools to understand user experience across different landscapes
• Experienced in analyzing data sets, creating flow diagrams, preparing high level summaries and workflows
• Experienced in quality assurance and usability testing
• Ability to conduct cost/benefit analyses

Additional Basic Qualifications:

Must be 18 years of age or older