CoreSite, an American Tower company (NYSE: AMT), provides hybrid IT solutions that empower enterprises, cloud, network and IT service providers to monetize and future-proof their digital business. Our highly interconnected data center campuses offer a native digital supply chain featuring direct cloud onramps to enable our customers to build customized hybrid IT infrastructure and accelerate digital transformation. For more than 20 years, CoreSite’s team of technical experts have partnered with customers to optimize operations, elevate customer experience, dynamically scale and leverage data to gain competitive edge.

As a member of CoreSite's Business Operations team, the Business Operations Analyst will support strategic projects that drive organization-wide change. The Analyst will be responsible for coordinating cross-functionally to progress critical company initiatives which involves analyzing business processes and data, identifying business needs, understanding challenges, and ultimately driving completion of projects to improve on how we operate today.

Duties:

• Assist with strategic initiatives which involves documenting workplans and requirements, understanding challenges, effectively prioritizing, and translating information into specifications that can be presented to IT and other departments
• Assist with project planning, oversight, prioritization and implementation, ultimately ensuring a project's success and a smooth implementation for employees and customers
• Create and maintain comprehensive project documentation including meeting materials, requirements, workplans, training, processes, etc.
• Drive process improvement initiatives by working cross-functionally to evaluate existing business processes and identifying areas for improvement, optimizing efficiency and effectiveness across teams
• Establish and maintain relationships with all departments across the company, developing and maintaining a high-level understanding of each departments' responsibilities and their respective goals
• Effectively communicate with key stakeholders, facilitate meetings and prepare materials (presentations, spreadsheets, etc.) to drive coordination across teams
• Analyze business data to identify trends, patterns, and insights and prepare reports or presentations to communicate findings and recommendations to stakeholders
• Promote and demonstrate behaviors consistent with CoreSite's culture and values

Requirements

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week including Tuesdays and Wednesdays for in-person team collaboration
• Occasional travel (up to 15%)
• Ability to assist with multiple projects concurrently, proactively identifying operational risk and escalating to management as needed
• Proficiency in managing complex models and independently driving projects
• Ability to influence by initiating partnerships that promote organizational objectives and change
• Ability to operate with a cooperative approach that will progress projects and simultaneously reinforce direct supervisory roles between functional area leaders their employees
• Excellent analytical, organizational, problem-solving, and documentation skills
• Excellent interpersonal, verbal, and written communication skills
• Strong business acumen with a proven ability to drive strategic projects
• Ability to lead cross functional teams and navigate dotted-line reporting relationships
• Strong work ethic and accountability to deadlines
• Ability to adapt to changing project requirements and constraints
• Advanced Microsoft Office Skills (Excel, PowerPoint specifically)

Education/Experience:

• At least 3 years of experience as a Business Analyst or in a similar role
• Degree in Business, Finance, or Management highly preferred
• Experience with Salesforce is highly preferred
• Experience integrating companies following M&A activity is preferred
• Six Sigma training/certification is preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job's duties, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects weighing up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.