Allcat’s mission is to be the provider of choice for all insurance adjusting needs with a complete set of tech-enabled insurance services that facilitate claims with total accuracy, speed, and quality. We have long been a tech-forward leader in the space as one of the first to pioneer paperless claims. We built our trusted reputation as a leading provider of outsourced services by delivering a full suite of end-to-end solutions that address all aspects of the insurance resolution process.

Our collective insurance expertise comes from all levels of the organization, allowing us to anticipate insurance needs before they occur. We’ve been at the forefront of insurance claims innovation with pioneering claims-as-a-service solutions like Claim Assist. Designed by insurance experts for the insurance industry, Claim Assist is a highly innovative solution that allows insurance carriers, adjusters, and inspectors to handle all aspects of an assignment quickly and accurately. Additionally, Allcat has a growing network of 8,000+ adjusters are located where insurance claims occur, allowing them to respond rapidly.

Our quality-first approach enables us to provide efficiencies to customers, while maintaining a reliable partnership. And our quality assurance program ensures our product exceeds the industry standards and gives our clients the consistent service they deserve.

Our people make the difference in our success, and they are dedicated to honesty, integrity and handling claims quickly, easily and with empathy. We emphasize learning and personal development and reward our employees with great benefits. Come join the Allcat family today!

The Jr. Business Analyst will support our team by bridging the gap between our clients and our software development team. You will play a crucial role in understanding our clients' unique needs, gathering and analyzing requirements, and helping to craft software solutions that meet these needs. Your work will directly contribute to the efficiency and effectiveness of our clients' operations.

Essential Functions:

• Collaborate with stakeholders to gather and document detailed business requirements.
• Analyze and model business processes within the insurance adjusting industry to identify areas for software-driven improvements.
• Assist the development team in understanding industry-specific requirements and ensuring they are accurately implemented.
• Contribute to the creation of user stories, use cases, and other essential project documentation.
• Participate in project meetings, providing insights challenges and opportunities.
• Support the creation and execution of test plans, including user acceptance testing (UAT).
• Monitor project progress, and report on project milestones.
• Contribute to continuous improvement initiatives, both in software development and business analysis practices.
• Stay informed on trends and regulatory changes within the insurance adjusting industry that may impact our software solutions.

Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, Communications or a related field
• 3-4 years prior experience working in a comparable role in a similar industry is required along with documentation of leading two successful projects in said role.
• Experience with project management tools like Jira and Confluence.
• Proficiency in Excel is a must.
• Strong analytical and problem-solving skills, particularly in understanding complex industry-specific processes.
• Excellent communication and interpersonal skills, with an ability to translate technical jargon for non-technical stakeholders and vice versa.
• Basic understanding of software development processes and methodologies (Agile, Scrum, etc.).
• Perform job responsibilities with a high degree of accuracy and attention to detail.
• Experience with reporting/visualization tools is a plus.
• SQL knowledge and understanding is a plus.
• Knowledge of the insurance claims industry is a plus.

Job Type: Full-time, Monday to Friday, in-office (San Antonio, TX)